Cassidy Helms
Stephenville,TX
Summary
Detail oriented team player with strong organizational skills. Ability to handle multiple tasks simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals. Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Overview
3
3
years of professional experience
Work History
Babysitter
Brock
Brock, TX
11.2020 - Current
- Engaged with children on an individual basis to build positive relationships
- Assisted with light housekeeping duties, as well as running errands
- Communicated with parents regarding children's progress and development, raising any concerns
- Played games and read books to young children.
Restaurant Hostess
Mi Familia Restaurant
Stephenville, TX
10.2023 - 04.2024
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Managed reservations, waitlists, and special requests for large parties.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Balanced cash register at end of shift according to established procedures.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Education
Bachelor of Science - Education -
Tarleton State University
05.2027
Brock High School
05.2023
Skills
- Routine adherence
- Child monitoring
- Housekeeping and cleaning
- Tactical communications
- Client needs assessment
- Dining customer service
- Table setting arrangements
- Cash Handling
- Menu knowledge
- Table Bussing
Timeline
Restaurant Hostess
Mi Familia Restaurant
10.2023 - 04.2024
Babysitter
Brock
11.2020 - Current
Bachelor of Science - Education -
Tarleton State University
Brock High School
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