Summary
Overview
Work History
Education
Skills
Timeline
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Cassidy Hooper

Gridley,California

Summary

Dynamic and dedicated professional with experience at Dutch Bros, excelling in customer engagement and team collaboration. Recognized for maintaining a welcoming atmosphere and effectively managing high-pressure situations. Skilled in time management and active listening, ensuring customer satisfaction and fostering a positive work environment.

Overview

4
4
years of professional experience

Work History

Barista

Dutch Bros
05.2021 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Customer Service Cashier

Big 5 Sporting Goods
01.2021 - 05.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

Associate of Science - Biology

Butte College
Oroville, CA
05-2025

High School Diploma -

Paradise High School
Paradise, CA
05-2021

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Active listener
  • Adaptive and creative

Timeline

Barista

Dutch Bros
05.2021 - Current

Customer Service Cashier

Big 5 Sporting Goods
01.2021 - 05.2021

Associate of Science - Biology

Butte College

High School Diploma -

Paradise High School

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Cassidy Hooper