Cassidy Hooper
Gridley,California
Summary
Dynamic and dedicated professional with experience at Dutch Bros, excelling in customer engagement and team collaboration. Recognized for maintaining a welcoming atmosphere and effectively managing high-pressure situations. Skilled in time management and active listening, ensuring customer satisfaction and fostering a positive work environment.
Overview
4
4
years of professional experience
Work History
Barista
Dutch Bros
05.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Customer Service Cashier
Big 5 Sporting Goods
01.2021 - 05.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Associate of Science - Biology
Butte College
Oroville, CA05-2025
High School Diploma -
Paradise High School
Paradise, CA05-2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Active listener
- Adaptive and creative
Timeline
Barista
Dutch Bros
05.2021 - Current
Customer Service Cashier
Big 5 Sporting Goods
01.2021 - 05.2021
Associate of Science - Biology
Butte College
High School Diploma -
Paradise High School
Similar Profiles
Jaeden MaesJaeden Maes
Broista at Dutch Bros CoffeeBroista at Dutch Bros Coffee
Rachel KrummRachel Krumm
Barista at Dutch BrosBarista at Dutch Bros
Sydni MorrisSydni Morris
Barista at Dutch BrosBarista at Dutch Bros