Cassidy Howard
East Lansing,MI
Summary
Dynamic professional with a proven track record at multiple places of employment. An expert in many written genres and social media fluency. Excelled in fast-paced environments, enhancing customer satisfaction and engaging diverse communities. Skilled in bilingual communication and project assistance, I bring a dedicated work ethic and a passion for social impact initiatives to every role.
Overview
6
6
years of professional experience
Work History
General Staff
Sparty’s Market at 1855 Place
Lansing, USA
09.2023 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Experience with tight time management and multitasking
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
Auditorium Technician (Audio Supervisor)
Lee M. Thurston High School
Redford, USA
11.2018 - 07.2023
- Used quick thinking to navigate a fast-paced work environment.
- Interacted with a wide range of clientele, maintaining positive relationships with returning groups.
- Set up and tested all necessary equipment prior to each event.
- Worked closely with clients to understand their needs and deliver satisfactory results.
- Developed strategies for efficient use of resources while ensuring high standards are met.
- Checked completed work for quality and accuracy.
Youth Advisory Board Member
InsideOut Literary Arts
09.2020 - 05.2022
- Collaborated to organize community events.
- Researched and proposed initiatives for helping disadvantaged youth.
- Created a budget for the Youth Advisory Board's activities.
- Developed strategies for engaging more young people in poetry and promoting healthy emotional expression.
- Working in a group to achieve a common goal.
- Represented the Youth Advisory Board at public forums and events.
Education
Bachelor - Journalism, Writing/Reporting Editing
Michigan State University
Lansing, MI05.2026
Diploma -
Lee M. Thurston High School
Redford, MI06.2022
Skills
- Social Media Fluency
- Google and Microsoft Workspace
- Picture Editing
- Rapid Response Time
- Dedicated Work Ethic
- Project assistance
- Investigative reporting
- Community Engagement
- Source building
- Opinion writing
- Feature Writing
- Deadline Management
- Interviewing techniques
- Bilingual in English and Mandarin
- Mastery of English grammar
- Social Impact Initiatives
- Customer service expertise
Languages
Mandarin, Fluent, 13 years of background
Affiliations
- Director and Producer of What's Left Behind; a short film showing the affects of gun violence on Gen Z.
- Professional Poet, who has performed at multiple venues such as the Forum For Youth Investment Conference 2023, and Detroit Institute of The Arts.
References
References available upon request.
Timeline
General Staff
Sparty’s Market at 1855 Place
09.2023 - Current
Youth Advisory Board Member
InsideOut Literary Arts
09.2020 - 05.2022
Auditorium Technician (Audio Supervisor)
Lee M. Thurston High School
11.2018 - 07.2023
Bachelor - Journalism, Writing/Reporting Editing
Michigan State University
Diploma -
Lee M. Thurston High School
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