Cassidy Kern
Davison
Summary
Results-driven Philanthropy Operations Coordinator skilled in enhancing donor engagement and executing successful fundraising events. Demonstrated track record in managing CRM systems and ensuring compliance within healthcare, contributing to improved organizational effectiveness.
Overview
19
19
years of professional experience
Work History
Philanthropy Operations Coordinator
Rose Hill Foundation
Holly
07.2025 - Current
- Maintain CRM system which includes all donor demographics, communications and donations made by both mail and online donations
- Coordinat and facilitate events to increase donations
- Educate community of the programs offered and the clientele we serve
- Deposit all donations in the form of checks and review monthly reports to compare bank and accounting records for any possible errors in both revenue and expenses
- Organize, review, and process all account receivable invoices
- Create and maintain the Standard Operations of Procedures Manual for department of Philanthropy
- Cultivated relationships with current and prospective donors
Clinical Administrative Assistant
Rose Hill Center
Holly
12.2022 - 07.2025
- Assistant to the Clinical Director
- Project lead of Trauma Informed Care – Core Implementation Team
- Managed Clinical Director’s outlook calendar
- Assisted residents with any on campus medical scheduling
- Developed and managed chart audit tool and schedule for monthly compliance audits
- Audited resident medical records to be compliant with state and Joint Commission guidelines
- Contributed to Performance Improvement Committee initiatives aimed at improving patient care.
- Coordinated inventory tracking and supply ordering for clinical team across all campus buildings
- Recorded and distributed meeting minutes for various clinical meetings to ensure clear communication
Office Manager
Regional Medical Imaging
Davison
08.2021 - 12.2022
- Managed employee schedules, including daily activities and PTO, ensuring continuous coverage for patient appointments.
- Coordinated daily office operations, including patient check-ins and check-outs, appointment scheduling, and issue resolution for patients and staff.
- Processed patient payments and established payment plans for outstanding balances.
- Monitored and ordered all office and medical supplies to meet the needs of technologists, front desk, and other materials for office
Accreditation Assistant
Mclaren Health Care
Grand Blanc
09.2020 - 08.2021
- Audited clinics in Lansing and Flint regions for compliance with corporate policies and accreditation standards set by regulatory groups
- Educated physicians and clinical staff on compliance with accreditation standards
- Developed action plans and coordinated follow-ups with clinics and hospital departments to ensure consistent achievement of standards
- Entered data into various data systems and external databases
Medical Records Specialist
Urological Services
Flint
04.2007 - 09.2020
- Organized medical records by obtaining and structuring x-ray, lab, pathology, and operative reports from hospitals, primary care physician offices, and various labs to ensure accurate patient information
- Verified insurance and collected insurance referrals for patient appointments
- Assisted phone operators by addressing patients’ needs and directing them to appropriate departments for timely assistance
- Trained new employees in the policies and procedures of the department and the office.
Multi-Departmental Intern
DMC Huron Valley Sinai Hospital
Commerce
09.2017 - 12.2017
- Supported CEO in ensuring compliance with regulations across various departments by organizing documentation and processes.
- Resolved and reported complaints made by patients with the Customer Excellence Department
- Revised and reformatted existing policies for Quality and Risk Management Department, ensuring clarity and compliance.
Volunteer
O.A.T-Offering Alternative Therapy with Smiles Horse Therapy
Holly
06.2017 - 08.2017
- Groomed and prepared horses for therapy classes to ensure readiness and comfort
- Provided tailored food and supplements to meet individual dietary needs of horses
- Retrieved and placed horses in stalls or returned to pasture for timely feeding
Education
Master of Business Administration - Marketing Concentration
University of Michigan-Flint
Flint, MI12-2028
Bachelor of Healthcare Administration -
University of Michigan-Flint
Flint, MI01-2017
AA - General Studies
Mott Community College
Flint, MI01-2014
AS - General Studies
Mott Community College
Flint, MI01-2014
Skills
- Event coordination
- Scheduling management
- Project planning
- Customer relations
- Client account management
- Fund management
- Community engagement
- Communication skills
- Trauma-informed approach
- Strategic thinking
- Fundraising strategies
Timeline
Philanthropy Operations Coordinator
Rose Hill Foundation
07.2025 - Current
Clinical Administrative Assistant
Rose Hill Center
12.2022 - 07.2025
Office Manager
Regional Medical Imaging
08.2021 - 12.2022
Accreditation Assistant
Mclaren Health Care
09.2020 - 08.2021
Multi-Departmental Intern
DMC Huron Valley Sinai Hospital
09.2017 - 12.2017
Volunteer
O.A.T-Offering Alternative Therapy with Smiles Horse Therapy
06.2017 - 08.2017
Medical Records Specialist
Urological Services
04.2007 - 09.2020
Master of Business Administration - Marketing Concentration
University of Michigan-Flint
Bachelor of Healthcare Administration -
University of Michigan-Flint
AA - General Studies
Mott Community College
AS - General Studies
Mott Community College