Delaney Keenan
Philanthropy Director
Palos Heights,IL
Summary
Dedicated team member with excellent communication skills and a pleasant demeanor. Good listening skills, combined with a detail-oriented and attentive nature. Personable head waitress skilled in table arrangement, customer service, and order placement. Motivated and energetic individual with five years of hands-on experience maintaining banquet services and functions. Strong communicator possessing outstanding multitasking and organizational abilities.
Overview
6
6
years of professional experience
Work History
Director of Philanthropy
Phi Mu Sorority
Lexington, KY
11.2022 - Current
- Raised $140,000 for the Children's Miracle Network Hospital.
- Coordinated fundraising campaigns, events, and activities to support philanthropic goals.
- Maintained accurate records of all donor interactions in order to track progress towards fundraising objectives.
- Maintained accurate records of all donor information in the database system.
- Attended meetings with external partners, including foundations and corporations, to discuss funding opportunities.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Raised funds by organizing multiple events, and diligently managing details to meet deadlines.
- Organized and managed fundraising events to support philanthropic initiatives.
- Attended conferences and workshops related to innovative approaches in the field of philanthropy.
Bartender
Behr Enterprises
Lexington, KY
02.2023 - Current
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Assisted in setting up the bar for service shift.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Processed payments accurately and efficiently with POS system.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Lead Waitress and Lead Busser
S&J Hospitality
Evergreen Park, IL
03.2019 - Current
- Ensured that all guests were greeted promptly, and seated in a timely fashion.
- Supervised waitstaff provided training and conducted performance reviews.
- Monitored the dining room for cleanliness, proper setup, and maintenance of tables.
- Provided exceptional customer service to ensure repeat business from customers.
- Enforced health standards, safety precautions, and sanitation regulations in the dining area.
- Resolved customer complaints in a professional manner while upholding company policies.
- Tracked inventory levels on food items, beverages, utensils, and supplies used by waitstaff.
Education
Bachelor of Science - Healthcare Communication Studies
University of Kentucky
Lexington, KY05.2026
High School -
Marist High School
Chicago05.2022
Skills
- Strong Leadership qualities
- Community Engagement
- Donor Management
- Partnership Building
- Business Planning
- Data Management
- Business budgeting
- Microsoft word, excel, and powerpoint
- Email Marketing
- Event Coordination
- Communication
- Campaign Management
Certification
- First Aid Certification - American Red Cross or St John Ambulance.
- Certified Food Safety Manager (CFSM) - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
Languages
English
Native language
Spanish
Elementary (A2)
A2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bartender
Behr Enterprises
02.2023 - Current
Director of Philanthropy
Phi Mu Sorority
11.2022 - Current
Lead Waitress and Lead Busser
S&J Hospitality
03.2019 - Current
Bachelor of Science - Healthcare Communication Studies
University of Kentucky
High School -
Marist High School
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