Olivia Garland

• Plan and coordinate philanthropic events benefiting Ronald McDonald House Charities of Central Ohio

• Lead and oversee the chapter philanthropy committee, delegating responsibilities and ensuring successful event execution

• Collaborate with executive board members and community partners to organize fundraising initiatives

• Promote member involvement in volunteer opportunities and service events

• Manage event logistics, communication, and outreach efforts to maximize participation and impact

• Greet and seat guests while creating a welcoming dining experience

• Manage waitlists and accurately estimate wait times during busy service periods

• Answer phone calls, assist with reservations, and address guest inquiries

• Coordinate with servers and management to maintain efficient guest flow and restaurant operations

• Provide friendly and attentive customer service in a fast-paced environment

• Delivered exceptional customer service while creating positive shopping experiences

• Collaborated with team members to meet sales goals and maintain store standards

• Managed inventory, organized merchandise displays, and supported daily operations

• Assisted customers with product selection and recommendations

• Assisted guests with purchases, returns, and inquiries while providing excellent customer service

• Resolved guest concerns through active listening and effective problem solving

• Processed transactions accurately and efficiently in a fast-paced retail environment

• Developed strong communication, multitasking, and customer relations skills