Cassidy Mays
Saint Augustine,FL
Summary
Experience veteran with an exceptional initiative and the ability to adapt to challenging environments. Highly motivated professional with seven years of customer service experience and fours years of supervisory experience. Looking for future advancement with a recognized organization.
Overview
7
7
years of professional experience
Work History
Field Supervisor
Triton Roofing & Restoration LLC.
09.2023 - Current
- Supervise field operations teams to complete projects within established timelines.
- Uphold company standards by enforcing strict adherence to policies and procedures during all field activities.
- Uphold efficient daily communication with clients and ensure all conflicts are addressed and resolved between clients, team members and vendors.
- Conduct coordination and monitoring of more than 15 residential reconstruction/mitigation projects on a monthly basis. Including initial inspections, estimate creation, and strategic budget breakdowns.
Project Coordinator
Restoration Rangers LLC
03.2020 - 09.2023
- Conduct coordination and monitoring of more than 25 projects on a monthly basis. Including initial inspections, estimate creation and project follow-throughs.
- Upheld efficient daily communication with clients and ensure all conflicts are addressed and resolved between clients, team members and vendors.
- Generated and disbursed invoices through the creation of estimates and documentation packets to clients, insurance carriers and builders.
- Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
Head Technician
Restoration Rangers LLC
01.2020 - 05.2020
- Assisted customer support teams in answering technical inquiries from customers, leveraging extensive knowledge of equipment functionalities and capabilities to provide accurate information promptly consistently.
- Mentored new hires, fostering a positive work culture that encouraged teamwork and collaboration among technicians.
- Water extraction, pad removal and replacement, carpet/floor drying and cleaning, mold and mildew remediation, deodorization/decontamination, demolition and debris removal.
- Mold abatement, containment, negative air machines, HEPA air scrubbers, content cleaning and storage.
Sailor
United States Navy, USN
07.2017 - 10.2019
- Managed inventory of three storage units containing over $200,000 worth of product.
- Successfully led a team of nine in the preparation of over 300 meals daily for eight months.
- Utilized time sensitive communication skills to disburse and report urgent information.
- Assisted in over 140 Burial at Sea ceremonies onboard four U.S Naval Warships.
- Received intensive training in Microsoft Office, Word, Excel, and PowerPoint.
- Practiced discretion and sound judgment in every task, respecting highly confidential materials and projects.
Education
Associate of Applied Science - Exercise Science
Bryan University
Tempe, AZ06.2025
Applied Associates - Automotive Technology
J-Tech University
Jacksonville06.2021
Skills
Field Operations
Schedule Coordination
Operations Planning
Task Delegation
Quality Control
Detail Oriented
Documentation Management
Preventive Maintenance
Timeline
Field Supervisor
Triton Roofing & Restoration LLC.
09.2023 - Current
Project Coordinator
Restoration Rangers LLC
03.2020 - 09.2023
Head Technician
Restoration Rangers LLC
01.2020 - 05.2020
Sailor
United States Navy, USN
07.2017 - 10.2019
Associate of Applied Science - Exercise Science
Bryan University
Applied Associates - Automotive Technology
J-Tech University
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