Cassidy Gregory
Knoxville,TN
Summary
Strategic account manager with extensive experience in aesthetic account growth and capital equipment sales. Proven ability to manage over 100 accounts across multiple states, leading business reviews and product training sessions. Expertise in clinical relationship development and territory management drives revenue growth and fosters long-term customer partnerships.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Strategic Account Manager
Allergan Aesthetics
08.2024 - Current
- Managed relationships with key clients to ensure satisfaction and retention.
- Established connections with decision makers to foster collaborative partnerships.
- Conducted regular business reviews to evaluate account performance and address needs.
- Collaborated with cross-functional teams to deliver customized solutions for clients.
- Analyzed customer data to identify service delivery improvement areas.
- Provided training and support on product features to enhance client understanding.
- Oversaw 50+ accounts across Knoxville, TN; Asheville, NC; Greenville, SC; North Atlanta, managing a portfolio of 40 SkinMedica and DiamondGlow products.
- Achieved over 102% of quota in Q2 2026 through strategic sales initiatives.
Certified Prosthetist Orthotist (CPO)
Southern Orthocare
01.2021 - Current
- Exceeded monthly sales quotas of $40,000 and fostered new referrals by making monthly outside sales calls, setting up meetings with rehabilitation therapists and physicians, and attending private networking events.
- Lead relation manager for the Mountain Home Veterans center, gaining a new contract and treating all veterans in the eastern TN and Southern KY area
- Managed a daily caseload of up to 15 intra-office patients and physical and functional limitations
- Facilitated communication with medical professionals and insurance companies to streamline operations and improve patient service.
- Built relationships with patients, caregivers, physical therapists, and physicians to enhance patient care and support.
- Provided support and education on orthotic and prosthetic devices to patients, doctors, nurses and physical/occupational therapists
- Created fluid business operations by maintaining consistent communication between clinicians, physicians, shipping and receiving, and billing department.
- Traveled between 3 offices to service the broader region of northeast TN and southern KY
- Produced $625K in revenue at a satellite location 1 day per week
CPO Resident
Southern Orthocare
01.2019 - 01.2021
- Demonstrated proficiency in performing physical examinations and collecting medical histories
- Displayed excellent problem-solving abilities when treating complicated medical conditions
- Fabricated custom orthotic and prosthetic devices.
- Developed strategies for improving operational efficiency within the facility
- Developed strategies to improve operational efficiency within the facility
- Enhanced ability to meet monthly goals and manage cost of goods percentages
- Developed communication skills to effectively collaborate with healthcare professionals
Education
Master's of Prosthetics and Orthotics -
Northwestern University Feinberg School of Medicine
Chicago, IL01-2019
Bachelors of Science -
Georgia College & State University
Milledgeville, GA01-2017
Skills
- Communication with medical professionals
- Planning and coordination
- Hands-on skills
- Team building and leadership
- Territory management
- Networking
- Goal achievement
- Organizational skills
- Problem analysis and resolution
- Client and patient relationship building
- Patient education strategies
- Strategic account planning
- Cross-functional collaboration
- Training and support initiatives
- Product expertise
- Sales presentations delivery
- Business strategy development
Certification
Certified Prosthetist Orthotist (CPO), Southern Orthocare
Timeline
Strategic Account Manager
Allergan Aesthetics
08.2024 - Current
Certified Prosthetist Orthotist (CPO)
Southern Orthocare
01.2021 - Current
CPO Resident
Southern Orthocare
01.2019 - 01.2021
Master's of Prosthetics and Orthotics -
Northwestern University Feinberg School of Medicine
Bachelors of Science -
Georgia College & State University