Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassidy Scarce

Danville

Summary

Friendly and dependable individual eager to take charge and deliver excellent results. Team-oriented and results-oriented, with a strong work ethic and multitasking skills. Committed team player with the ability to work on a flexible schedule. Passionate Personal Fitness Trainer successful at making workouts fun and rewarding. Expertise in instructing clients on proper lifting techniques and educating clients on nutrition and hydration needs. Experience providing instruction for one-on-one sessions, buddy sessions and group training classes.

Overview

4
4
years of professional experience

Work History

Personal Trainer

Lakeside Fitness
01.2024 - Current
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
  • Increased client retention through consistent communication, motivation, and support.
  • Boosted personal training revenue by promoting additional services to existing clients.

Front Desk Assistant

Gold's Gym
09.2023 - 12.2023
  • Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information about hotel services.
  • Streamlined check-in and check-out processes for improved efficiency and customer experience.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
  • Assisted management in maintaining room inventory and coordinating reservations to maximize occupancy rates.

Hostess

Bernard's Gastropub & Eatery
01.2023 - 08.2023
  • Oversaw server balance and table turnover to ensure that customers were properly seated and satisfied
  • Took credit card, cash, and gift certificate payments and gave cash transactions change
  • Make a call to confirm that the guests will show up for their scheduled appointment
  • Took phone and walk-in reservations, keeping scheduling demands and kitchen output on schedule to avoid overbooking
  • Kept an eye on the dining room staff in order to assess server loads and calculate accurate wait times.

Guest Service Representative

Target
07.2020 - 12.2022
  • Enhanced guest satisfaction by providing exceptional customer service at the front desk.
  • Streamlined check-in and check-out processes for increased efficiency and guest convenience.
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.

Education

Associate of Science - Oncology

Virginia Western Community College
Roanoke, VA
01.2024

Associate of Science - Radiologic Technology

Sovah School of Health Professions
01.2022

Skills

  • Customer satisfaction
  • Flexible and adaptable
  • Nutritional knowledge
  • Organizational skills
  • Strong team member
  • Problem solving
  • Customer service
  • Communication skills
  • Strength training
  • Exercise program design
  • Fitness program development

Timeline

Personal Trainer

Lakeside Fitness
01.2024 - Current

Front Desk Assistant

Gold's Gym
09.2023 - 12.2023

Hostess

Bernard's Gastropub & Eatery
01.2023 - 08.2023

Guest Service Representative

Target
07.2020 - 12.2022

Associate of Science - Oncology

Virginia Western Community College

Associate of Science - Radiologic Technology

Sovah School of Health Professions

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Cassidy Scarce