Cassidy Strauss
Santa Cruz,CA
Summary
Enthusiastic and driven employee successful at creating great experiences and delivering exceptional customer service. Talented problem-solver with excellent multitasking capabilities and time management skills. Great at building long-term relationships with customers and employers. Looking for an opportunity to learn, grow, and work with an awesome team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Recreation Leader
City of Laguna Niguel
Laguna Niguel, CA
03.2022 - 09.2023
- Ideation and planning of children's recreational summer programs for ages 3-12 in consideration of the needs, abilities, and interests of participants.
- Led program operations and maintained records such as attendance logs, incident reports, and evaluations to ensure compliance with city regulations.
- Organized special events such as field trips or guest speakers related to recreational programming.
- Promoted a fun, safe, and inclusive environment by monitoring the activity of campers to identify and address behavioral issues.
- Recognized by management for providing exceptional customer service and experiences for the community.
Server
Crestavilla
Laguna Niguel, CA
08.2020 - 03.2021
- Responsible for clearly communicating menu options to senior citizens in the facility.
- Practiced patience and empathy when interacting with residents
- Built meaningful relationships with residents through quality service.
- Provided exceptional service to a high volume of daily residents.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Followed health safety guidelines when preparing and serving food products.
Education
High School Diploma -
Dana Hills High School
Dana Point, CA06-2023
Some College (No Degree) - Psychology
University of California Santa Cruz
Santa Cruz, CASkills
- Problem-Solving
- Activity Planning
- Friendly, Positive Attitude
- Schedule Management
- Team Leadership
- Decision-Making
- Customer Service
- Responsible
- Driven
- Flexible
- Dependable
Certification
- CPR Certified
- Valid Driver's License
Timeline
Senior Recreation Leader
City of Laguna Niguel
03.2022 - 09.2023
Server
Crestavilla
08.2020 - 03.2021
High School Diploma -
Dana Hills High School
Some College (No Degree) - Psychology
University of California Santa Cruz
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