Cassidy West
Anthem,AZ
Summary
I am currently a Daily Operations/Barista at the Fry's Starbucks Kiosk in Anthem. Through this job, I have learned how to communicate with those around me, give and take advice, and be a leader to those around me. Typically, I train the other/newer baristas' and provide feedback on what they can do better, as well as provide a friendly workspace where everyone feels cared for/safe while also being able to give advice kindly and respectfully. This job has been a large aspect of my life, but I am looking to move forward in the Starbucks business, and hopefully one day, be a district manager for he company.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Starbucks Barista
Fry's Food And Drug
05.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Restaurant Hostess
Trapper's Sushi
06.2022 - 04.2023
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
No Degree - Highschool
Boulder Creek High School
Anthem, AZ05.2025
Skills
- Active listener
- Order Taking
- Friendly and outgoing
- Cash Handling
- Opening and closing duties
- Adaptive and creative
- POS System Operation
- Beverage Preparation
- Safe Food Handling Practices
- Excellent memory
- Team Player
Certification
- Certified Barista
- Certified Trainer
- Certified Daily Operations
Hobbies
On my days off, my main priorities are family, school, then friends. I enjoy painting and doing little activities because it makes me appreciate all the little things in life. I am a very busy person because of how much I work, so when I go do things like see a movie or get sushi they are some of my favorite memories and I feel as though I appreciate and enjoy them more.
Timeline
Starbucks Barista
Fry's Food And Drug
05.2023 - Current
Restaurant Hostess
Trapper's Sushi
06.2022 - 04.2023
No Degree - Highschool
Boulder Creek High School
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