Cassidy Williams
Summary
Enthusiastic, reliable, and motivated individual who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers! Skilled in anticipating customer needs, addressing complaints and upselling menu items. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Sales Associate
Sommer's Holistic Health Center
09.2023 - Current
- Contributed to team goals by consistently meeting or exceeding individual sales targets each quarter.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
Server
Mikuni Japanese Restaurant And Sushi Bar
05.2021 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously while providing excellent service to customers, successfully increasing referrals, and walk-in business.
- Memorized detailed menu items and prices to consistently upsell food and beverages.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Technical Assistant
Sierra College
08.2020 - 12.2022
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Maintained up-to-date knowledge of relevant hardware, software, and network resources to provide expert guidance on system optimization strategies.
- Assisted in the planning and execution of projects, contributing technical expertise and resource management skills to ensure successful outcomes.
Education
Bachelor of Arts - Psychology
California State University of Sacramento
Sacramento, CA05.2023
Skills
- Positive Customer Engagement
- Attention to Detail
- Adaptable and Flexible
- Goal-Driven
- Friendly and Helpful
- Honest and Dependable
Certification
- Certified Integrative Holistic Health Coach, Institute for Integrative Nutrition - May 2021
- Certified Personal Trainer, National Academy of Sports Medicine - May 2024
Timeline
Front Desk Sales Associate
Sommer's Holistic Health Center
09.2023 - Current
Server
Mikuni Japanese Restaurant And Sushi Bar
05.2021 - 07.2023
Technical Assistant
Sierra College
08.2020 - 12.2022
Bachelor of Arts - Psychology
California State University of Sacramento
- Certified Integrative Holistic Health Coach, Institute for Integrative Nutrition - May 2021
- Certified Personal Trainer, National Academy of Sports Medicine - May 2024
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