Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassidye Shock

Big Spring

Summary

Dynamic professional with a proven track record at County Rd Creations, excelling in store operations and customer service. Skilled in budgeting and financial management, I enhanced sales through innovative merchandising strategies and fostered team collaboration. My patience and resilience ensure effective staff training and development, driving operational success and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Assistant Shop Manager

County Rd Creations
01.2025 - Current
  • Increased sales through effective merchandising strategies and engaging product presentations.
  • Contributed to the continuous improvement of store operations by participating in meetings, sharing insights, and implementing new initiatives.
  • Achieved smoother shift transitions with thorough handover meetings between incoming/outgoing managers each day.
  • Oversaw visual merchandising efforts, ensuring an attractive store layout that drove customer interest in products.
  • Managed daily operations for efficient shop functioning, including staff scheduling, inventory management, and cash handling.

Front Receptionist/Budget Manager for Department

Office of Student Engagement & Leadership WTAMU
03.2024 - 08.2024
  • Handled sensitive information discreetly, ensuring the protection of client privacy.
  • Developed strong relationships with clients through exceptional customer service skills.
  • Managed high call volumes with professionalism, resulting in improved client relations.
  • Assisted with event planning tasks such as creating invitations or coordinating catering services.
  • Prepared invoices and expense reports accurately, supporting financial department goals.
  • Collaborated with team members to maintain optimal office functionality and workflow.
  • Scheduled appointments accurately, reducing scheduling conflicts and cancellations.

Shop Assistant

County Rd Creations Boutique
03.2022 - 08.2023
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.

Kennel Technician/Dog Trainer

Happy Day Humane Society
03.2020 - 08.2020
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.

Education

Associate of Arts - Business Administration And Management

Midland College
Midland, Texas, TX
05-2023

Skills

  • Store operations
  • Staff training and development
  • Scheduling and time management
  • Budgeting and financial management
  • Patience and resilience
  • Animal handling expertise
  • Care monitoring
  • Sanitation protocols
  • Creative problem solving
  • Positive reinforcement training
  • Behavior modification
  • Obedience training
  • Customer service
  • Employee management
  • Health and safety
  • Invoicing

Timeline

Assistant Shop Manager

County Rd Creations
01.2025 - Current

Front Receptionist/Budget Manager for Department

Office of Student Engagement & Leadership WTAMU
03.2024 - 08.2024

Shop Assistant

County Rd Creations Boutique
03.2022 - 08.2023

Kennel Technician/Dog Trainer

Happy Day Humane Society
03.2020 - 08.2020

Associate of Arts - Business Administration And Management

Midland College

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