Dynamic professional with a strong background in staff training and operations management. Proven ability to enhance service delivery and foster partnerships, ensuring customer satisfaction and operational efficiency.
Overview
22
22
years of professional experience
Work History
Head Manager
Painted Tree Marketplace
Matthews, NC
02.2022 - 04.2026
Handle complaints from customers and vendors by empathically listening, recording details and offering solutions.
Supervised cashiers in processing credit, debit and cash payments to streamline sale.
Maintained inventory by checking merchandise to determine levels.
Prepared staff work schedules and assigned team members to specific duties.
Developed long-term partnerships with vendors and fostered collaboration among employees and customers to enhance service delivery.
Oversaw recruitment processes and managed all deposit and bank transaction activities.
Farm Laborer
Clontz Family Farms
Polkton, NC
01.2018 - 12.2021
Operated tractors, bobcats, and truck equipment with a focus on safety and efficiency.
Executed repairs on buildings, fences, and related structures to ensure proper animal containment.
Constructed and installed barbed wire and electrical fences to enhance safety and security.
Operated oil cans, hand tools, and grease gun to lubricate and perform minor repairs on farming machinery.
Managed livestock care through consistent feeding and watering routines.
Executed post hole creation utilizing specialized equipment, including augers and post hole diggers.
Construction Worker
Huneycutt Construction
Monroe, NC
06.2017 - 12.2021
Prepared walls for paint texture or wall coverings.
Move construction materials by hand or various transport methods.
Implemented drywall sanding techniques to achieve flawless surface finishes on walls, flooring, and ceilings.
Operated picks and shovels to excavate, distribute, and level soil.
Executed fence painting projects to enhance property aesthetics.
Restaurant Crew Member
Graham Street Grill
Charlotte, NC
01.2008 - 12.2013
Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
Operated kitchen equipment efficiently, maintaining high standards of food safety and hygiene.
Assisted in training new crew members on operational procedures and customer interaction techniques.
Collaborated with team to streamline workflow, enhancing speed of service during peak hours.
Cashier
Food Lion
Oakboro, NC
06.2004 - 01.2008
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash register and balanced cash drawers daily.
Assisted customers with product inquiries and resolved complaints effectively.
Ensured store cleanliness and organization, enhancing customer experience.