Summary
Overview
Work History
Education
Skills
Timeline
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Cassie Britton

Aubrey,Texas

Summary

Multi-talented professional, who is an independent worker with high energy and great communication skills. I am considered exceptionally reliable, and a friendly professional team player, which can adapt in any surroundings. Compassionate professional with background in dental support services, known for high productivity and efficient task completion. Possess specialized skills in patient care coordination, dental procedure preparation, and infection control protocols. Excel at communication, empathy, and teamwork, ensuring positive patient experiences and smooth clinic operations.

Overview

9
9
years of professional experience

Work History

Surgical Dental Assistant

Preston Creek Oral Surgery
03.2022 - Current
  • Assists the doctor during surgical procedures, consultations & post-surgery follow up appointments
  • Maintain steady patient flow and movement for the day
  • Assist in educating the patients and address their questions and/or concerns to help them feel more comfortable
  • Take diagnostic x-rays and cone beam CT scans
  • Review consent forms and preoperative instructions, ensures all consent forms are completed and added to patient charts prior to their procedure
  • Review patient charts prior to doctor arrival, document appropriate patient information and health history during the exam and treatment
  • Prepare and turn over surgical rooms for corresponding treatment
  • Monitor patients for safety during recovery after administration of anesthetics/sedatives
  • Accurately record patient treatment & notes information in OMS Vision, verify all notes are fully completed before leaving for the day
  • Explain post-op care to patients and their escorts
  • Sterilize and set up instrument trays
  • Coordinate with co-assistants with setting up exam and surgical notes each day
  • Other as needed tasks assigned by the Office Manager or Lead Surgical Assistant, including answering calls, filing charts, checking and ordering supplies
  • Comply with the State of Texas health care laws, regulations and organizational guidelines
  • Handle phone calls while also updating patients' charts, medical history, and scanned medical documents

Patient Care Coordinator

Park Cities Periodontics and Implant Dentistry
04.2021 - 03.2022
  • Perform analytical and data entry tasks
  • Answer patient calls, emails and questions, including finding insurance estimates
  • Confidentially manage patient accounts
  • Schedule patient visits and answer pre-visit questions, including about billing
  • Ensure compliance with professional standards & regulatory requirements
  • Provide patient consultations and recommended treatments
  • Discuss cost of service, insurance coverage, and payment options with the patient
  • Work as a team player to ensure each patient receives the best service possible
  • Schedule any necessary outpatient appointments
  • Get prior authorizations for procedures
  • Scan documents into patient charts
  • Meet with patients and families regarding treatments, procedures, medications, and continuing care
  • Assist care team with setting goals for quality assurance and best practices
  • Provide community resources and referrals for continuing care
  • Assist in locating funding for special procedures or other patient needs

Fulfillment Center Associate

Amazon
Coppell, Texas
11.2020 - 04.2021
  • Overseeing and managing the selection and handling of orders
  • Ensuring that products and/or merchandise are packed neatly and securely
  • Ensuring that all warehouse operations are well-maintained and managed
  • Loading and unloading Amazon merchandise trucks
  • Operating stock management tools such as forklift and so on
  • Ensuring that the warehouse space is well-organized and managed
  • Driving trucks, vans, and/or cars with warehouse materials when required
  • Storing and managing data in inventory and logistic software programs

Lead Teacher Infant II

Legacy Learning Center
Flower Mound, Texas
04.2019 - 11.2020
  • Prepare materials to be used for art and science projects
  • Efficiently communicate and coordinate with teaching assistants teaching daily lesson plans
  • Offer individual support to students in small groups to promote the understanding of more challenging concepts
  • Oversee the safety of the students inside of the classroom, during field trips and on the campus
  • Ensure students adhere to the school or daycare stated rules and policies
  • Provide additional assistance to students who have special needs

Surgical Dental Assistant

Stonebriar Facial and Oral Surgery
Frisco, Texas
06.2015 - 11.2018
  • Assisted doctors during surgeries while also monitoring patients during surgery and post op
  • Dealt with patients for consultations and post op appointments
  • Explained surgery procedures with patients while also providing the patients with pre op and post op instructions
  • Handled phone calls while also updating patients’ charts, medical history, and scanned medical documents

Education

Associates of Arts -

North Central Texas College
11.2024

Skills

  • Patient care
  • Patient recovery support
  • Surgical room setup
  • Dental procedure preparation
  • Office process improvement
  • Scheduling
  • Chair-side support
  • First aid training
  • Patient relations
  • Oral surgery
  • Multitasking and organization
  • Team collaboration
  • Critical thinking
  • Dental radiography

Timeline

Surgical Dental Assistant

Preston Creek Oral Surgery
03.2022 - Current

Patient Care Coordinator

Park Cities Periodontics and Implant Dentistry
04.2021 - 03.2022

Fulfillment Center Associate

Amazon
11.2020 - 04.2021

Lead Teacher Infant II

Legacy Learning Center
04.2019 - 11.2020

Surgical Dental Assistant

Stonebriar Facial and Oral Surgery
06.2015 - 11.2018

Associates of Arts -

North Central Texas College

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Cassie Britton