Cassie Bruster
Broken Arrow
Summary
Dedicated optometric assistant skilled in patient care excellence, insurance billing, and appointment scheduling. Demonstrated ability to educate patients and streamline operations, ensuring a positive experience and efficient practice management.
Overview
12
12
years of professional experience
Work History
Optometric Assistant
Harrel Vision (Formerly Wesley Rainwater O.D.)
Tulsa, OK
03.2020 - Current
- Assisted in patient intake and information verification to streamline appointment scheduling.
- Conducted preliminary eye examinations, ensuring accurate data collection for optometric evaluations.
- Managed inventory of optical supplies, maintaining optimal stock levels for seamless operations.
- Educated patients on eyewear options and proper lens care, enhancing customer satisfaction and retention.
- Trained new optometric assistants on office protocols and patient interaction best practices, fostering team development.
- Performed pre-testing procedures, enabling optometrists to focus on comprehensive examinations and personalized recommendations.
- Verified with insurance providers to confirm coverage, facilitating smooth transactions for both patients and the practice.
- Educated patients on proper contact lens care, reducing the incidence of infections and complications.
Fitness Instructor
10 Gym
Broken Arrow, OK
08.2014 - Current
- Designed and implemented engaging group fitness classes tailored to diverse participant needs.
- Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Demonstrated proper form and technique to prevent injury.
- Led high-energy sessions, fostering a motivating environment to enhance member participation.
Skills
- Patient care excellence
- Insurance billing
- Appointment scheduling
- Customer service
- Insurance verification
- Office administration
- Multitasking Abilities
Timeline
Optometric Assistant
Harrel Vision (Formerly Wesley Rainwater O.D.)
03.2020 - Current
Fitness Instructor
10 Gym
08.2014 - Current