Cassie Bull
Sevierville,TN
Summary
Proven track record in enhancing facility safety and inmate supervision at Sevier County Sheriff's Office, demonstrating strong verbal communication and emergency response skills. Achieved significant reduction in inmate altercations through effective policy enforcement and de-escalation techniques, fostering a secure environment and high customer satisfaction rates. Hardworking [Job Title] skilled in managing correctional functions and monitoring inmate behavior. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skillfully detects contraband during cell searches.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Corrections Officer
Sevier County Sheriff's Office
05.2018 - Current
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
Guest Service Representative
Capital Resorts Group LLC
01.2014 - 05.2018
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Answered hotel phones with professionalism and directed calls appropriately.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
Substitute Teacher
Sevier County Board of Education
09.2009 - 05.2018
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Education
High School Diploma -
Cocke County High School
Newport, TNEarly Childhood Education
University of Phoenix
Tempe, AZSkills
- Verbal Communication
- Security Procedures
- Emergency Response
- Inmate Supervision
- Integrity and Honesty
- De-Escalation Techniques
- Policy Enforcement
- Restraint Techniques
- Surveillance
Certification
- Restraint Training
- pepper ball
- pepper ball gun
- crisis intervention certification
Timeline
Corrections Officer
Sevier County Sheriff's Office
05.2018 - Current
Guest Service Representative
Capital Resorts Group LLC
01.2014 - 05.2018
Substitute Teacher
Sevier County Board of Education
09.2009 - 05.2018
High School Diploma -
Cocke County High School
Early Childhood Education
University of Phoenix
- Restraint Training
- pepper ball
- pepper ball gun
- crisis intervention certification
Similar Profiles
Jerry LopezJerry Lopez
Deputy Sheriff at Sevier County Sheriff's OfficeDeputy Sheriff at Sevier County Sheriff's Office
Galena GallardoGalena Gallardo
Certified Peer Specialist at Sevier County Sheriff's OfficeCertified Peer Specialist at Sevier County Sheriff's Office
Benjamin OgleBenjamin Ogle
Deputy Sheriff at Sevier County Sheriff's OfficeDeputy Sheriff at Sevier County Sheriff's Office