Cassie Bullian
Macon,GA
Summary
Dynamic leader with a proven track record at enhancing operational efficiency and customer satisfaction. Excelled in team building and SEO knowledge, significantly improving online presence and sales outcomes. Skilled in verbal/written communication and attention to detail, consistently achieving goals through innovative strategies and collaborative team development.
Overview
10
10
years of professional experience
Work History
Assistant Sales Manager
Downtown Motors
09.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Provided exceptional customer service by empathizing with clients'' financial situations while working towards mutually beneficial solutions.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Optimized dealership''s online presence by updating website content regularly, ensuring accurate vehicle listings with attractive photos and descriptions.
- Processed payments and applied to customer balances.
- Enhanced office efficiency by organizing filing systems and managing correspondence.
Director of E-Commerce
Equip Exports
06.2023 - 10.2023
- Managed cross-functional teams to streamline operations and enhance overall productivity.
- Developed email marketing campaigns that effectively engaged customers throughout their buying journey.
- Enhanced customer loyalty through personalized promotions and a seamless checkout process.
- Organized and photographed various electronics for online postings and selling of merchandise.
- Collaborated with search engine shopping specialists to place marketing content in desired online locations.
- Managed budgets for various e-commerce projects, ensuring optimal allocation of resources towards high-impact initiatives.
E-Commerce Supervisor
Goodwill Industries Of Middle Georgia
01.2021 - 06.2023
- Organized and photographed various items for online postings.
- Evaluated customer feedback regularly, identifying areas of opportunity or concern for prompt resolution and continuous improvement efforts.
- Prepared shipping documents accurately, ensuring that all required information was correctly logged for efficient tracking and delivery confirmation.
- Collaborated with team members for seamless coordination, contributing to an efficient and supportive work atmosphere.
- Authenticated designer clothing, handbags, and fine metal jewelry.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Cook, Cashier, Manager
Pizza Joes
04.2014 - 06.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Operated POS while maintaining cash-draw accuracy.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Education
No Degree - Social Psychology, Criminal Justice
Thiel College
GreenvilleHigh School Diploma -
Beaver Area Senior High School
Beaver, PA06.2016
Skills
- Goals and performance
- Team building and development
- Sales Reporting
- Time Management
- Verbal and written communication
- Customer/Client relations
- Office Administration
- SEO knowledge
- Social Media Monitoring
- Attention to Detail
Timeline
Assistant Sales Manager
Downtown Motors
09.2023 - Current
Director of E-Commerce
Equip Exports
06.2023 - 10.2023
E-Commerce Supervisor
Goodwill Industries Of Middle Georgia
01.2021 - 06.2023
Cook, Cashier, Manager
Pizza Joes
04.2014 - 06.2018
No Degree - Social Psychology, Criminal Justice
Thiel College
High School Diploma -
Beaver Area Senior High School
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