Summary
Overview
Work History
Education
Skills
Awards
Certification
References
Timeline
Generic

Cassie Carter

Dallas,TX

Summary

Motivated and versatile professional with over four years of diverse experience spanning retail, hospitality, and education. Adept at delivering exceptional customer service in fast-paced environments, with two years in retail and a year and a half in restaurant roles. Skilled in building relationships, managing high-pressure situations, and ensuring customer satisfaction. Additionally, with hands-on experience tutoring elementary and middle school students, I am passionate about fostering learning and providing individualized support to help others succeed. Known for strong communication, problem-solving abilities, and a collaborative approach to teamwork.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Associate

Pug On the Pontoon Boutique
Granbury, Tx
05.2024 - 08.2024
  • Assisted customers by answering questions
  • Managed the register and handled cash and card transactions.
  • Processed and organized shipments, restocking merchandise on the sales floor promptly.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Organized backroom storage areas for efficient access to merchandise.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Retail Associate

Roots Boutique
Waco, Tx
08.2022 - 11.2023
  • Welcomed customers, offered to help locate items, and answered questions.
  • Processed and organized shipments, restocking merchandise on the sales floor promptly.
  • Assisted customers by phone regarding store operations, products, promotions and orders.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Head Host

Marty B's
Bartonville, Tx
05.2020 - 09.2021
  • Company Overview: Marty B's is a popular restaurant, bar, event center and concert pavilion
  • While working at Marty B's, I learned tremendous problem-solving skills, the importance of being detail-oriented, how to work under pressure and in stressful situations, and proper customer service.
  • Coordinated dining room staff workflow to foster prompt and courteous service.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Assisted servers in providing quality customer service.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Answered telephone to provide dining information and take reservations.

Tutor

Homework in a Cafe
Argyle, Tx
09.2019 - 01.2020
  • Company Overview: Homework in a cafe was an after school tutoring program for students with learning impairments
  • Demonstrated the importance of patience and diligence in a tutor role.
  • Implemented time management and organizational strategies to help students manage their study schedules.
  • Adapted instruction methods based on individual learning styles.
  • Provided homework help and test preparation strategies to improve study habits and test-taking skills.

Education

BSN - Nursing

Baylor University
Waco, Tx
05.2026

High School -

Argyle High School
Argyle, Tx
05.2022

Skills

  • Merchandise display
  • Cash register operation
  • Reservation planning
  • Table bussing
  • Guest relations
  • Study plan development
  • Educational feedback
  • Resource gathering
  • Analytical thinking
  • Collaboration and teamwork
  • Data analysis
  • Learning management systems

Awards

  • Service Officer of the Year (2021/2022)
  • PALS student of the Year (2022)
  • Argyle ISD ATPE scholarship recipient (2022)
  • Sweet 16, Top 16 students in my graduating class with regards to character, academic achievement and involvement with the school. (2022)
  • Baylor Distinction Scholarship (2022, 2023, 2024, 2025)
  • Life Happens Scholarship (2022)
  • Ethel Kern Scholarship (2024/2025)

Certification

  • Basic Life Support (BLS) - American Heart Association

References

References available upon request.

Timeline

Retail Associate

Pug On the Pontoon Boutique
05.2024 - 08.2024

Retail Associate

Roots Boutique
08.2022 - 11.2023

Head Host

Marty B's
05.2020 - 09.2021

Tutor

Homework in a Cafe
09.2019 - 01.2020

BSN - Nursing

Baylor University

High School -

Argyle High School

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Cassie Carter