Casandra Dixon-Thomas
Harper Woods,MI
Summary
Detail-oriented and motivated professional with hands on experience in scheduling, onboarding, and staff support. Skilled in employee relations, compliance, and documentation, with strong organizational and communication abilities. Currently pursuing an Associate degree in Mental Health Technology, combining administrative expertise with a strong commitment to supporting employees and workplace culture. Seeking to contribute to an HR team as an HR Assistant by supporting recruitment, training, and daily HR operations.
Overview
6
6
years of professional experience
Work History
Home Manager
Choice Independence
Oak Park, MI
09.2023 - Current
- Supervise and support direct care staff, ensuring adherence to policies and procedures.
- Coordinate staff schedules and fill shift gaps to maintain proper coverage.
- Manage timesheets, attendance records, and payroll support documentation.
- Train new employees, fostering a supportive and compliant work environment.
- Mediate staff conflicts and maintain a positive workplace culture.
- Administered and allocated budget to control costs and optimize use of resources.
- Managed daily operations of home environment for individuals with disabilities.
Direct Care Worker
Choice Independence
Oak Park, MI
09.2023 - 12.2023
- Assisted clients with daily living activities and personal hygiene routines.
- Provided companionship and emotional support to enhance client well-being.
- Administered medication according to prescribed schedules and guidelines.
- Collaborated with healthcare professionals to coordinate care plans for clients.
- Provided personal care to clients, such as bathing, grooming and toileting.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Organized paperwork related to case notes, assessment forms and discharge summaries.
Warehouse Selector
Amazon
South Florida
05.2022 - 07.2022
- Collaborated with team members to meet daily productivity goals effectively.
- Packaged and labeled products correctly for shipping to customers nationwide.
- Conducted regular stock checks to verify inventory levels and accuracy.
- Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand or using material handling equipment.
- Utilized RF scanners to track inventory movements in the warehouse.
- Picked, sorted and organized products from warehouse shelves according to customer orders.
- Verified contents of shipment against invoices or other documents.
Skills Assembly Worker
Ground Effects
Sterling Heights, MI
02.2022 - 05.2022
- Covered/prepped the Dodge Ram truck for washing.
- Collaborated with team members to optimize workflow and improve assembly efficiency.
- Worked at fast and steady pace to meet production goals.
- Used hand and power tools to assemble products.
- Inspected assemblies for proper fit, finish and function before installation into final product.
- Organized supplies and materials needed for assembly operations.
Aircraft Cleaner
Prime Flight Aviation
Romulus, MI
09.2021 - 12.2021
- Inspected aircraft surfaces for cleanliness and compliance with safety standards.
- Collaborated with team members to maintain a clean work environment.
- Reported any maintenance needs or issues to supervisory personnel promptly.
- Removed trash from receptacles and seat pockets and replenished aircraft supplies.
- Sanitized lavatories between flights using approved chemicals that are safe for passengers' health .
- Maintained safety regulations for the protection of passengers and crew members during the cleaning process.
- Vacuumed floors and cleaned aircraft's cockpit.
- Inspected aircraft interiors to ensure compliance with established cleanliness standards.
Direct Care Worker
Genesis In-Home Care
Waterford, MI
10.2019 - 02.2021
- Assisted clients with daily living activities and personal hygiene routines.
- Administered medication according to prescribed schedules and guidelines.
- Maintained accurate records of client progress and health observations.
- Collaborated with healthcare professionals to coordinate care plans for clients.
- Communicated effectively with families about client needs and care updates.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Followed care plan and directions to administer medications.
Education
Associate of Applied Science - Mental Health
Wayne Community College
Detroit, MI 09.2025 - 09.2025
Certified Nurse Assistant training -
MichiganHigh school diploma -
Henry Ford Academy
Dearborn, MISkills
- Applied Behavior Analysis training
- Certified Nurse Assistant training
- Activities of daily living training
- Housekeeping & meal preparation
- Experience caring for adults & children
- Basic Life Support (BLS) training
- Medication administration
- Patient care
- Client support
- Team collaboration
- Record keeping
- Onboarding coordination
- Recruitment
- HRIS management
- Scheduling
- Effective communication
- Office administration
Personal Information
Work Permit: Authorized to work in the US for any employer.
Timeline
Associate of Applied Science - Mental Health
Wayne Community College
09.2025 - 09.2025
Home Manager
Choice Independence
09.2023 - Current
Direct Care Worker
Choice Independence
09.2023 - 12.2023
Warehouse Selector
Amazon
05.2022 - 07.2022
Skills Assembly Worker
Ground Effects
02.2022 - 05.2022
Aircraft Cleaner
Prime Flight Aviation
09.2021 - 12.2021
Direct Care Worker
Genesis In-Home Care
10.2019 - 02.2021
Certified Nurse Assistant training -
High school diploma -
Henry Ford Academy