Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
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Cassie Fox
Open To Work

Cassie Fox

Customer Service/Case Manager
Leominster,MA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Case ManagerCustomer Service RepresentativeReceptionistDispatcherCare Coordinator

Work Type

Full TimePart Time

Location Preference

On-SiteRemote
Location: Leominster, MA, US
Open to relocation: Yes

Salary Range

$20/hr - $35/hr

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leaveHealthcare benefits

Summary

  • I have a drivers license
  • I’ve been coaching Leominster Youth Soccer since Spring of 24’.
  • I play soccer for Sandy Pond Soccer Club at Teamworks in Acton, MA.

Overview

15
15
years of professional experience

Work History

Cleaning Specialist

The Castle Keepers Cleaning Services
06.2024 - 09.2024
  • Dust bathrooms, living rooms, bedrooms
  • Vacuum bathrooms, living rooms, bedrooms, kitchen, hallways
  • Wipe down bathroom vanities and mirrors
  • Clean toilet and showers
  • Present toilet paper into a rose or a V, fold towels, straighten vanity and shower items
  • Clean kitchen sink, countertops, stove, and stainless steel appliances

Custodial

Seaman Paper Co
04.2024 - 05.2024
  • Shop clean up
  • Empty trash
  • Sweep warehouse floor

Packing Picking

Good Hair Days
02.2024 - 03.2024
  • Labeling cardboard cards for products
  • Assembly line
  • Cut hair pins with the machines
  • Bagged up finished products

Clerk

United States Postal Service
09.2019 - 07.2020
  • Sell postage and books of stamps
  • Affix stamps to packages
  • Process money orders
  • Take passport photos and process applications
  • Register, certify, and insure letters and parcels

Case Manager

Spectrum Health Systems
10.2018 - 01.2019
  • Developing implements and revising individual treatment plans for assigned clients
  • Referring clients to appropriate services in the community as necessary.
  • Participated in multidisciplinary team treatment planning, case review and case conferences.
  • Room searches
  • Providing documented individual and group clinical services and case management to clients with mental health, substance abuse, or dual diagnosis problems

Recovery Specialist

Spectrum Health Systems
03.2018 - 10.2018
  • Maintaining a safe environment at all times
  • Facilitating the movement of clients around the building and grounds
  • Assisting with admission and discharge procedures as required
  • Ensuring that the units remain clean and orderly
  • Responds promptly and professionally to emergencies
  • Support clients when they are having a moment of weakness or doubt
  • Accompany clients to meals, smoke breaks, commitments, and laundry
  • Ensures log entries and alerts are up to date and complete

Education

High School - General

Millbury Memorial Jr. Sr. High School
Millbury, MA
08.2004 - 06.2007

Skills

  • Adaptability
  • Case Management
  • Customer Service
  • Communication
  • Creativity
  • Substance Abuse
  • Dual Diagnosis
  • English
  • Interpersonal Skills
  • Problem Solving
  • Attention to detail
  • Organized
  • Fast learner
  • Passionate
  • Treatment planning
  • Time management
  • Verbal and written communication
  • Patient assessments
  • Empathy and compassion
  • Patient support
  • Multitasking and organization
  • HIPAA compliance
  • Discharge planning
  • Email and telephone etiquette
  • Fast learner
  • Active listening
  • Client advocacy
  • Community resources knowledge
  • Referral coordination

Case management

Languages

English

Hobbies

  • Arts and crafts
  • Soccer
  • Photography

Timeline

Cleaning Specialist

The Castle Keepers Cleaning Services
06.2024 - 09.2024

Custodial

Seaman Paper Co
04.2024 - 05.2024

Packing Picking

Good Hair Days
02.2024 - 03.2024

Clerk

United States Postal Service
09.2019 - 07.2020

Case Manager

Spectrum Health Systems
10.2018 - 01.2019

Recovery Specialist

Spectrum Health Systems
03.2018 - 10.2018

High School - General

Millbury Memorial Jr. Sr. High School
08.2004 - 06.2007

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Cassie FoxCustomer Service/Case Manager