Cassie Hendershot
Summary
Dynamic and dedicated professional with extensive experience at Davis Amusement Cascadia, excelling in cash handling and guest relations. Proven ability to enhance customer satisfaction through exceptional service and efficient order management. Recognized for maintaining high standards of food handling and fostering a welcoming environment, contributing to repeat business and operational success.
Overview
16
16
years of professional experience
Work History
Food Server Worker
Davis Amusement Cascadia
07.2019 - 01.2020
- Provided exceptional customer service by attentively taking orders and addressing guest needs.
- Assisted in maintaining cleanliness of dining area, ensuring compliance with health and safety standards.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
- Managed cash handling processes accurately, ensuring correct billing and payment transactions for guests.
- Moved through different position such as cook, server, and cashier
- Maintained cleanliness and organization in dining area, ensuring welcoming environment for guests.
Cashier
Donna's Truck Stop
01.2018 - 06.2019
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries, ensuring satisfaction and encouraging repeat business.
- Handled cash, credit, and electronic payment methods while adhering to security protocols.
- Monitored product displays for presentation quality, making adjustments to promote sales effectively.
- Collaborated with team members to manage inventory levels and restock merchandise as needed.
Barn Keeper
All Breeds Horse Sanctuary
01.2016 - 01.2018
- Maintained cleanliness and organization of barn facilities to ensure animal safety and welfare.
- Assisted in daily feeding routines, ensuring proper nutrition for livestock.
- Monitored animal health, reporting any issues to management for timely intervention.
- Operated various equipment, and grooming tools, to support barn operations.
- Increased productivity by effectively managing daily chores such as mucking stalls, spreading bedding, and cleaning water troughs.
Carnival Worker
Davis Amusement Cascadia
04.2004 - 10.2012
- Operated carnival rides, ensuring safety and compliance with regulations.
- Assisted in setting up and dismantling attractions to maintain operational efficiency.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Monitored ride equipment for functionality, reporting maintenance needs to supervisors.
- Trained new staff on safety protocols and operational procedures to enhance performance.
- Implemented safety checklists, improving adherence to operational standards and regulations.
- Moved around between different positions such as ride operator, service worker, food handler, etc.
Skills
- Cash handling
- Food handling
- Professional attitude
- Order taking
- Guest relations
Timeline
Food Server Worker
Davis Amusement Cascadia
07.2019 - 01.2020
Cashier
Donna's Truck Stop
01.2018 - 06.2019
Barn Keeper
All Breeds Horse Sanctuary
01.2016 - 01.2018
Carnival Worker
Davis Amusement Cascadia
04.2004 - 10.2012
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