Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

CASSIE HOFFMAN

New York Metropolitan Area

Summary

Results-oriented professional skilled in data analysis and project oversight, demonstrating a strong ability to adapt quickly to changing environments. Proven track record of innovative problem-solving and effective collaboration, leading to successful project outcomes. Core competencies include efficient workflow coordination and rapid knowledge acquisition, driving continuous improvement and excellence. Committed to leveraging expertise in dynamic settings to facilitate impactful change.

Overview

10
10
years of professional experience

Work History

Chief Learning & Development Officer

Engaged Compliance
Red Bank, NJ
07.2023 - Current
  • Collaborated with executive partners to establish long-term strategic goals for the company's growth.
  • Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training content for clients.
  • Collaborated with subject matter experts to create content that is engaging, accurate, and compliant with standards.
  • Created interactive e-learning modules using Articulate Storyline.
  • Developed and improved curricula, course formats and lesson presentations for diverse topics.
  • Assisted in preparing annual budgets and monitored expenses throughout the year.
  • Collaborated with product development teams to share customer feedback and drive product improvements.
  • Provided technical support to customers during product demonstrations or onboarding processes.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Developed pricing strategies that would maximize profits while still remaining competitive in the market.
  • Collaborated with marketing team to create promotional materials for target customers.
  • Conducted competitive analyses to understand market position and identify unique selling propositions.

Client Services Coordinator/VA

Banfield Pet Hospital
Ocean Township, NJ
05.2015 - 11.2023
  • Coordinated daily operation schedules for surgeries and appointments.
  • Maximized customer engagement by facilitating awareness of healthcare initiatives.
  • Managed inbound and outbound calls related to client inquiries and appointment reminders.
  • Performed lab work and ensured accurate documentation of medical notes in collaboration with healthcare professionals.
  • Sustained a sanitized environment to promote safety and optimal healthcare delivery.

Language Arts Teacher

Freehold Township Schools
Freehold, NJ
09.2018 - 06.2023
  • Created dynamic lesson plans using diverse multimedia formats.
  • Applied diverse pedagogical techniques for effective student engagement.
  • Utilized assessment data to enhance instructional practices and optimize resources.
  • Utilized technology-driven solutions to optimize pedagogical strategies in the classroom.
  • Collaborated on curriculum-writing committees to create innovative, district-wide language arts units.
  • Collaborated with colleagues to design and implement cross-curricular units of study.
  • Designed district-wide standardized assessments for the Language Arts department to ensure consistent data measurement.
  • Created a positive and supportive classroom culture through relationship-building to ensure a welcoming learning environment.
  • Communicated effectively with students, parents, and colleagues through verbal and written means.

Marketing Manager

Compliance Wave
Red Bank, NJ
04.2016 - 08.2018
  • Evaluated email campaign data to spot trends and enhance lead generation effectiveness.
  • Streamlined creation process by building scalable and responsive HTML templates.
  • Oversaw allocation and utilization of marketing budget.
  • Designed and executed segment-specific marketing plans targeting business personas.
  • Constructed and oversaw email workflows to nurture leads within marketing funnel.
  • Managed company website copy, design, and SEO optimization
  • Fostered collaboration through effective management of partner organization relationships for email swaps.

Disney College Program Cast Member

The Walt Disney Company
Lake Buena Vista, FL
09.2014 - 05.2015
  • Utilized cutting-edge technology to ensure operational success in multi-functional dining venue.
  • Leveraged outstanding guest service skills to cater to approximately 3,000 visitors daily.
  • Switched seamlessly between tasks in a high-speed environment for enhanced productivity.
  • Proactively aided guests while resolving situations with intuitive solutions.
  • Received accolades for consistently delivering impeccable guest experiences.

Education

B.A. - Journalism: Editing & Publishing

Rowan University
01.2014

Universidad De Sevilla
05.2013

Skills

  • Innovative Problem-Solving
  • Data Analysis
  • Project Oversight
  • Collaborative Communication
  • Efficient Workflow Coordination
  • Adaptable to Change

Languages

English
Native/ Bilingual
Spanish
Professional

References

References available upon request.

Timeline

Chief Learning & Development Officer

Engaged Compliance
07.2023 - Current

Language Arts Teacher

Freehold Township Schools
09.2018 - 06.2023

Marketing Manager

Compliance Wave
04.2016 - 08.2018

Client Services Coordinator/VA

Banfield Pet Hospital
05.2015 - 11.2023

Disney College Program Cast Member

The Walt Disney Company
09.2014 - 05.2015

B.A. - Journalism: Editing & Publishing

Rowan University

Universidad De Sevilla

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CASSIE HOFFMAN