CASSIE JACKSON
South Charleston,WV
Overview
16
16
years of professional experience
Work History
Certified Phlebotomist Technician
Mako Medical Laboratories
Teays Valley, WV
05.2019 - 09.2025
- Collected blood samples using venipuncture and capillary methods.
- Prepared specimens for laboratory analysis and transportation.
- Maintained cleanliness and organization of phlebotomy area and equipment.
- Trained new staff on best practices for blood collection techniques.
- Managed supplies inventory and ordered additional items when needed.
Medical Receptionist /PRN Phlebotomist
Spring Hill Primary Care Physicians
South Charleston, West Virginia
11.2011 - 05.2015
- Greet patients and assist with scheduling appointments
- Coordinate insurance verification and billing processes
- Handle incoming calls and provide information
- Facilitate communication between medical staff and patients
- Train new receptionists on office procedures
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Certified Phlebotomist
St Francis Hospital
Charleston, WV
08.2009 - 08.2011
- Performed venipunctures and capillary draws on patients of all ages.
- Collaborated with nursing staff to ensure timely specimen collection.
- Educated patients on the blood draw process to alleviate anxiety.
- Assisted in training new phlebotomists on techniques and safety practices.
- Followed infection control protocols to maintain a safe environment.
- Managed inventory of supplies and ensured proper storage conditions.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
Education
Certified Phlebotomist - Phlebotomy Technician /Medical Office
Ben Franklin Career Center
Dunbar08-2008
Skills
- Edge Credit Certified
- Medical Office Certified 100 hrs
Health Occupations certified 100 hrs
- Specimen labeling
- Blood culture collection
- Pediatric phlebotomy
- Order of draw
- Patient preparation
- Centrifugation techniques
- Sample and specimen collection
Affiliations
Spending time with my 8 yr old son who has Autistic spectrum disorder.
Active in my church with the youth department.
Timeline
Certified Phlebotomist Technician
Mako Medical Laboratories
05.2019 - 09.2025
Medical Receptionist /PRN Phlebotomist
Spring Hill Primary Care Physicians
11.2011 - 05.2015
Certified Phlebotomist
St Francis Hospital
08.2009 - 08.2011
Certified Phlebotomist - Phlebotomy Technician /Medical Office
Ben Franklin Career Center