Cassie Jones
Summary
Dynamic Administrative Manager with a proven track record at ProO2, LLC, excelling in financial management and customer relations. Demonstrated leadership in team supervision and process improvement, achieving timely financial goals. Proficient in Microsoft Office Suite, I bring a strong work ethic and a commitment to fostering client relationships.
Overview
8
8
years of professional experience
Work History
Administrative Manager
ProO2, LLC
04.2025 - 10.2025
- Manage daily administrative operations, supporting multimillion-dollar medical product sales.
- Process purchase orders, issue invoices, and post payments to customer accounts.
- Recover past-due fees and maintain accurate financial records to meet monthly accounting goals.
- Serve as the primary customer liaison, ensuring clear communication and timely updates.
- Partner with production teams to align lead times and delivery schedules.
- Travel to trade shows and client sites to showcase products, fostering strong customer relationships.
- Nidek Medical Products.
Crew Chief (Aircraft Mechanic), Staff Sergeant (E-5)
United States Air Force
04.2019 - 04.2025
- Directed and mentored 6 Airmen, with leadership responsibility over 33 team members.
- Supervised 28 major inspections on 22 B-1 aircraft, achieving a 100% on-time return-to-flight rate.
- Coordinated multi-shop teams to complete inspections, troubleshoot issues, and resolve maintenance delays.
- Delivered technical training and provided personal development guidance to Airmen.
- Awarded the Air Force Achievement Medal and recognized as Airman of the Quarter for excellence in performance and leadership.
Administrative Assistant / Accounts Payable
Nidek Medical Products, Inc.
07.2017 - 04.2019
- Prepared invoices, processed payments, and conducted collections for overdue accounts.
- Represented the company at international trade shows, showcasing oxygen concentrators to customers worldwide.
- Operated multi-line phone system and coordinated customer orders.
- Ensured accounting and sales deadlines were consistently met.
Education
Associates Degree - Aviation Maintenance Technology
American Military University
12.2024
Diploma -
Hayden High School
Hayden, AL05.2012
Skills
- Leadership and team supervision
- Administrative operations management
- Accounts receivable / accounts payable
- Customer service and client relations
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Collections and payment processing
- Process improvement
- Strong work ethic and self-motivation
Awards Recognition
- Air Force Achievement Medal
- Airman of the Quarter, Squadron Level (2020)
Accomplishments
Air and Space Longevity Service Award, USAF NCO PME Graduate Ribbon, Air and Space Training Ribbon. ITEM 15: (ERT) LAW OF WAR (LOW) - BASIC, NOV 2020; (66Y) B-1B AEROSPACE MAINTENANCE (REPAIR AND RECLAMATION), JUL 2021; AIRMAN LEADERSHIP SCHOOL, FEB 2023; (9AA) AIR FORCE TRAINING COURSE, APR 2023; (ERT) LAW OF WAR (LOW) - BASIC, NOV 2023; (8FR) B-1B AEROSPACE PROPULSION MAINTENANCE (F101 ENGINE RUN PHASE I AND II TRAINING), DEC 2023. The member has completed the first full term of service. Subject to recall to active duty and/or annual screening. Air and Space Achievement Medal, Joint Meritorious Unit Award, Air and Space Outstanding Unit Award with 1 Oak Leaf Cluster, AF Good Conduct Medal with 1 Oak Leaf Cluster, National Defense Service Medal, Global War on Terrorism Service Medal,
Timeline
Administrative Manager
ProO2, LLC
04.2025 - 10.2025
Crew Chief (Aircraft Mechanic), Staff Sergeant (E-5)
United States Air Force
04.2019 - 04.2025
Administrative Assistant / Accounts Payable
Nidek Medical Products, Inc.
07.2017 - 04.2019
Associates Degree - Aviation Maintenance Technology
American Military University
Diploma -
Hayden High School