Cassie Journey
Murrieta,CA
Summary
Caring Home Health Aide with demonstrated experience providing quality in-home care to elderly, disabled and chronically ill individuals. Skilled in assisting with needs of diverse clientele.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Home Health Aide
The Key
Riverside, CA
11.2023 - Current
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Administrative Assistant
Remedy Staffing
Moreno Valley, CA
05.2020 - 07.2023
- Transcribed and organized information to assist in preparing speeches and presentations.
- Established administrative work procedures to track staff's daily tasks.
- Managed department budgets and generated financial reports for management review.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Liaised between clients and vendors and maintained effective lines of communication.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Home Health Caregiver
Independently Employed
Riverside, CA
04.2012 - 03.2023
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Followed nutritional plans to prepare optimal meals.
- Administered medications in accordance with doctor's instructions.
- Educated patients and families on disease management techniques, increasing self-sufficiency and confidence in managing their own care.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
- Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
- Administered medication as directed by physician.
Assistant Manager
Cannon Management
Riverside, CA
07.2015 - 08.2020
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Launched quality assurance practices for each phase of development
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
Associate of Arts - Communications
Mt San Jacinto College
San Jacinto, CA06.2018
Associate of Science - Criminal Justice
Mt San Jacinto College
San Jacinto, CA06.2018
Skills
- CPR/AED
- ADL support
- Diabetic Health Management
- Certified Nursing Assistant (CNA)
- Client documentation
- Bathing Assistance
- Patient Transport
- Family Support and Instruction
- Certified Home Health Aide
- Basic Housekeeping
- Feeding Assistance
- Emotional Support and Companionship
- Care Plan Adherence
- Decision-Making
- Schedule Management
- Behavior redirection
Certification
- HHA - Home Health Aide
Harassment Training
Sexual Harassment and Abusive Conduct Prevention Training Completion Certificate
Timeline
Home Health Aide
The Key
11.2023 - Current
Administrative Assistant
Remedy Staffing
05.2020 - 07.2023
Assistant Manager
Cannon Management
07.2015 - 08.2020
Home Health Caregiver
Independently Employed
04.2012 - 03.2023
Associate of Arts - Communications
Mt San Jacinto College
Associate of Science - Criminal Justice
Mt San Jacinto College