Provide customer service in timely response to both internal and external partners
Reconcile vendor statements, respond to vendor inquiries, research and resolve discrepancies for vendors, research and process invoices not received
Enter expenses, coop and rebates for payment
Process AP/AR adjustments and date changes
Process daily cash deposit
Manage new and existing vendor accounts, maintain vendor account information
Backup for internal auditor and billing specialist
Initiate vendor payment files
Billing Specialist
Worldwide Buying Group
08.2015 - 11.2018
Process vendor invoices - sort, batch, log, scan and index
Review pre-audit report prior to daily upload of processed invoices, upload of invoices
Process freight, co-op and expense, billing only, bill vendor, appends, statement credits and rejects, archive emailed invoices, review daily error log and maintain stats
Apply Knowledge of vendors and vendor terms
Work closely with team to make sure daily work is completed and processed on time
Administrative/Service Desk
GK Industrial Refuse Systems
07.2014 - 05.2015
Answered multi-line phones, scheduled service calls, dispatched calls
Invoiced service calls and shop work, processed statements, processed credit card payments, answered AR customer questions
Setup new customers in MAS and ACT systems, maintained customer account information
Owner
Evergreen Power Products Inc.
01.2006 - 10.2010
Reviewed employee applications, interviewed, hired and trained employees
Setup and processed all benefits, processed payroll; recorded daily employee labor hours, performed data entry
Setup new accounts, created invoices, accounts receivable, processed payments
Maintained customer job board; recorded labor hours for customer jobs
Oversaw Vendor Service by setting up new accounts, entering vendor invoices, and managing purchasing
Called for pricing and ordered parts for customer jobs
Answered multi-line phones, filed documents and processed incoming/outgoing mail
Prepared bank deposits, ordered office supplies, and scheduled office equipment service
Supervised shop cleanup, parts pickup and delivery, forklift service, loading and unloading of parts and equipment
Managed day-to-day business operations.
Inside Sales Assistant
Bluegrass Promotional Marketing
02.1998 - 05.2006
Assisted account manager in sourcing merchandise, idea selections and pricing, negotiated pricing with vendors
Ordered random and speculative samples for customers
Developed and maintained customer and vendor relationships, processed and completed customer quotes and orders on time, resolved any customer/vendor disputes
Attend onsite and offsite customer/vendor meetings
Maintain knowledge of industry trends, new products, vendors, etc
Worked with customer programs and inventory evaluation
Worked with shipping department; pulled, packed and shipped orders
Member Service Specialist
Weyerhauser Employee Credit Union
03.1995 - 08.1997
Opened and maintain all new accounts including checking, saving, IRA, and CD's
Processed payroll and direct deposits, all automated services
Educated members on all credit union services, liaison between senior management and members
Member Service Representative
Boeing Employee Credit Union
06.1992 - 02.1995
Opened and maintained all new accounts; processed payroll and direct deposits; provided customer service
Category Manager- (Industrial Tools-Power Tools Hand Tools Etc) at Australian Industrial Supplies- Buying GroupCategory Manager- (Industrial Tools-Power Tools Hand Tools Etc) at Australian Industrial Supplies- Buying Group