Cassie Lynn-RDH
Kleen Line, Ltd.
Hampstead,NC
18
years of professional experience
Dedicated dental hygienist and office manager's assistant in patient/customer relationship building, clear communication, and compliance. Committed to enhancing patient care with a keen eye for detail, thorough cleanings and instructions to easily live by. Honest and hard-working with a willingness to be my best self daily.
Work History
Office Manager's Assistant
10 Years 3 Months- Established efficient filing systems to improve document retrieval processes.
- Expense reporting to enhance financial clarity.
- Ensured compliance with local regulations by keeping track of necessary licenses and permits for business operations.
- Provided administrative support during audits, compiling relevant documents for review.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Managed payroll, invoicing and accounts receivable, ensuring timely collection of payments and reduced outstanding balances.
- Skilled with using ADP payroll, Quickbooks, Workyard, and Excel programs.
Dental Hygienist
2 Years 8 Months- Performed comprehensive dental cleanings using ultrasonic scalers and hand instruments.
- Educated patients on oral hygiene practices and personalized care plans.
- Enhanced patient experience by building rapport through listening, addressing concerns, and explaining procedures in a professional manner.
- Participated in continuing education courses to stay current on best practices.
- Implemented effective infection control measures by sterilizing instruments and following strict protocols for cleanliness.
- Performed periodontal assessments to identify areas requiring preventative care and intervention strategies.
- Maintained up-to-date patient records, including medical histories and treatment plans, to ensure accurate diagnoses and specific treatments.
Dental Hygienist
2 Years 2 Months- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Improved and developed knowledge through continuing education courses and seminars.
- Maintained accurate medical and dental records by documenting important patient data.
- Made and confirmed appointments to promote necessary follow-up care to maintain dental health.
Education
Bachelor of Science - Dental Hygiene
Skills
Dental charting
Patient rapport
Treatment Planning
Root planning and scaling expertise
Oral health education
Organizational skills
Clear oral/written communication
Patient relationship building
Interests
Member of Pine Valley Church of Christ
Enthusiastic supportive mom with all three children in school and rec sports
Working out
Spending time with family and friends
Reading
Timeline
Office Manager's Assistant
Kleen Line, Ltd.
05.2016 - CurrentRead More
Dental Hygienist
Atlantic Dental Group
09.2013 - 05.2016Read More
Dental Hygienist
Bush Family And Cosmetic Dentistry
06.2008 - 08.2010Read More
University of North Carolina At Chapel Hill
Bachelor of Science from Dental Hygiene
Read More