Open To Work
Sandra Reiss
Livermore,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Office Manager's Assistant
Harley J. Williams, DMD
Livermore, CA
02.1995 - Current
- Facilitated patient relations by managing financial arrangements, scheduling appointments, and coordinating recall services.
- Assisted in promoting colleague referrals through clear written and verbal communication. Built positive relationships in the office to support teamwork.
- Training of new staff.
- Achieved timely processing of insurance claims through effective management of billing workflows.
- Solved complex insurance billing issues and streamlined patient accounting processes.
- Managed IT support and repair processes to ensure operational efficiency.
- Facilitated patient care by assisting with various dental tasks and procedures.
- Cross trained in all areas of the practice.
- Executed claims processing by generating and submitting electronic attachments to insurance carriers, ensuring compliance with submission protocols.
- Input on annual reviews for staff
- Harley J. Williams, DMD, practice founded in 1991, Diplomat of The American Academy of Periodontology, California Dental Association, American Dental Association, State Board of California Conscious sedation evaluator.
Education
High School Diploma -
Registered Dental Assistant - undefined
Bryman School for Dental Assisting
Skills
- Good organizational skills
- Work exceptionally well under pressure
- Strong people skills with a focus on customer service
- Excellent verbal and written communication skills
- Dedicated, trustworthy person with a high respect for confidentiality (HIPPA)
- A strong feel for operations and process Improvement
- Project Management: Initiating, planning, executing, monitoring and closing
- Microsoft Word
- Microsoft Outlook
- Utilize various Insurance portals
- Electronic Insurance Processing
- Scheduling – Open Dental/Flex
- Claim preparation - claim connect
- Financial arrangements – Open Dental software
- Office administration
Certification
- Certified CPR & AED
- Continuing Education as required by the State Board of California
- X-Ray licensed
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$32/hr - $1000/hrTimeline
Office Manager's Assistant
Harley J. Williams, DMD
02.1995 - Current
Registered Dental Assistant - undefined
Bryman School for Dental Assisting