Sheila Forrest
Mutual Assurance Society of Virginia
Short Pump,VA
2014
Years of experience
Results-driven professional with a strong work ethic and exceptional attention to detail, honed at Litton Financial Check Printing. Proven ability to optimize machinery operations and ensure quality control, consistently exceeding production targets. Skilled in problem-solving and effective communication, enhancing team efficiency and output.
Work History
Office Manager's Assistant
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Ensured high-quality output, rigorously inspecting products to meet quality standards.
- Optimized machine output to meet production targets, carefully scheduling machine runs and maintenance.
- Placed orders for materials and equipment with vendors.
IT Technical Support Specialist
21 Years 1 Month- Assisted in troubleshooting network connectivity problems and maintained system performance standards.
- Documented technical procedures and user guides, facilitating knowledge sharing among team members.
- Monitored help desk tickets, prioritizing issues to improve response times and customer satisfaction.
- Streamlined IT processes for increased efficiency and reduced downtime.
- Trained end-users on best practices for system usage, increasing their productivity and confidence in utilizing technology tools.
- Participated in disaster recovery planning efforts, enabling quick restoration of critical services following unforeseen events.
- Enhanced system performance by identifying and resolving technical issues promptly.
- Provided input during technology refresh cycles to ensure alignment between business needs and IT capabilities going forward.
Data Entry Clerk
15 Years 10 Months- Input data accurately into company databases, ensuring high levels of precision.
- Maintain organized records for fast retrieval and efficient data management.
- Verify data entries for consistency and correctness, reducing errors in reporting.
- Assist in generating standard reports to support operational decision-making processes.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Created and maintained data entry logs to track data entry activities.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
- Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
- Streamlined data entry processes, reducing entry time and minimizing errors.
- Coordinated with multiple departments to collect and enter data, ensuring interdepartmental coherence.
- Entered detailed customer and transaction data for enhanced record-keeping and analysis.
- Corrected data entry errors to prevent duplication or data degradation.
- Verified data files prior to entry to maintain high data accuracy.
- Managed and organized documents for data entry tasks.
- Followed data entry protocols, rules and regulations.
- Updated and maintained customer information, documents and records.
Data Entry Clerk
6 Years 2 MonthsEducation
GED
Skills
Strong work ethic
Good communication
Attention to detail
Machinery operation
Computer skills
Machinery operations
Problem-solving
Quality control
Basic math
Quality assurance
Timeline
IT Technical Support Specialist
Mutual Assurance Society of Virginia
11.1992 - 12.2013Read More
Data Entry Clerk
Royal Insurance Company
11.1976 - 09.1992Read More
Data Entry Clerk
Litton Financial Check Printing
08.1970 - 10.1976Read More
Thomas Dale High School
GED
Read More
Office Manager's Assistant
Wilson Trucking Corp
Read More