Guest Service Agent
Rubios Costal Grill
Tracy, California
01.2024 - 05.2024
- Kept guest services department operating efficiently
- Deliver exceptional customer service by greeting guests, taking orders accurately and efficiently, and addressing any customer concerns or inquiries in a friendly and professional manner
- Resolved guest complaints or concerns promptly to maintain satisfaction
- Built customer loyalty with personalized, knowledgeable help for every inquiry
- Process cash, credit, and debit card transactions accurately, following established procedures for handling payments, issuing change, and reconciling cash drawers at the beginning and end of shifts.
