Summary
Overview
Work History
Education
Skills
Certification
Timeline

CASSIE MARTINEZ

Office Manager/ Medical Assistant
Bakersfield,CA

Summary

Well-qualified Medical Administrative professional successful at helping patients navigate medical office procedures while maintaining smooth and efficient business operations. Offering 10 years of related experience, diligent nature and expertise in electronic records management.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Office Manager/Medical Assistant

Sendas Urgent Care
05.2020 - Current
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Manage Employee call outs and vacation request.
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
  • Assisted with regulatory issues such as compliance.
  • Consulted with healthcare professionals on business decisions.
  • Developed close working relationships with front office and back-office staff.
  • Managed employees with various personalities and from different cultures for large physician practice.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Registered and verified patient records before triage with most up-to-date information.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Medical Assistant

Sendas Urgent Care
06.2013 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Verified patient insurance coverage and collected required co-payments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Measured patient spirometry.
  • Giving patients injections, setting up IV's, Drawing blood

Education

Medical Assistant

California College of Vocational Careers, Bakersfield, CA
05.2005

Skills

  • Referral Verification
  • Exam Prep
  • Front Office Operations
  • Answering Questions
  • Phlebotomy
  • Electrocardiogram
  • Proper Sterilization Techniques
  • Specimen Collection
  • Monitoring Patient Progress
  • Electronic Medical Record
  • Stocking Supplies
  • IV Discontinuation
  • Using Centrifuges
  • Conflict Resolution Ability
  • Giving Injections

Certification

  • CPR Certified
  • Venipuncture Certificate
  • Electrocardiogram Certificate
  • Medical Assistant Certificate

Timeline

Office Manager/Medical Assistant - Sendas Urgent Care
05.2020 - Current
Medical Assistant - Sendas Urgent Care
06.2013 - Current
California College of Vocational Careers - , Medical Assistant

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CASSIE MARTINEZOffice Manager/ Medical Assistant