Cassie McDonnell
Memphis,NE
Summary
Compassionate Substitute Teacher with distinguished knowledge of child development , skilled at working closely with students to maintain progression. Committed to keeping up with lesson plans while keeping classrooms engaged. Solid teacher support background particularly experienced in Special Education, English as a Second Language and grades k-3 and working with multicultural student populations. Expertise in creating engaging lesson plans and effectively managing classrooms. Demonstrated ability to communicate complex concepts and foster positive learning environment. Positive, friendly, and upbeat attitude. Dedicated, supportive, and loves working in education and along with teachers and students.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Delivery Driver, Part Time, Student
Jimmy Johns Restaurant
Gretna, NE
11.2025 - Current
- Delivered orders promptly, ensuring high customer satisfaction and repeat business.
- Operated delivery vehicle safely, adhering to traffic regulations and company policies.
- Maintained accurate records of deliveries, enhancing route planning efficiency.
- Communicated effectively with team members to coordinate order fulfillment and delivery schedules.
Transcriptionist
Volunteer Position
Memphis, NE
10.2023 - Current
- Performed private transcription of audio evidence with focus on custody, civil, and medical matters. Typed at 67 wpm while maintaining a 3:1 hour ratio. Audited transcriptions to verify accuracy and maintain confidentiality.
- Transcribed legal documents with high accuracy, ensuring adherence to established formatting standards.
- Reviewed and edited transcripts for clarity and precision, enhancing overall document quality.
- Managed multiple transcription projects simultaneously, meeting strict deadlines consistently.
- Implemented quality control measures to enhance accuracy of final transcripts before submission.
- Ensured timely delivery of transcripts by managing multiple projects simultaneously, prioritizing deadlines and multitasking effectively.
Café Staff
Platte Valley Antique Mall
Greenwood, NE
01.2023 - 01.2025
- Provided exceptional customer service in fast-paced café environment.
- Prepared and served a variety of beverages and food items consistently.
- Maintained cleanliness and organization of work areas to enhance efficiency.
- Assisted in training new staff on café operations and best practices.
- Developed rapport with regular customers through attentive listening skills and genuine interest in their needs/preferences which led to increased loyalty among clientele base.
Stay at Home Mother
Volunteer Position
Nebraska
01.2016 - 10.2023
- Assisted with wound care management and coordinated medical services for patients. Supported educational initiatives related to health and wellness. Prepared meals and maintained household environments for optimal living conditions. Created engaging children's literature to foster reading and imagination. Applied extensive medical training to enhance critical thinking skills for practical scenarios.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Paraprofessional
Omaha Public Schools
Omaha, NE
01.2012 - 01.2016
- Enhanced student learning experiences through effective support of group activities in the classroom. Innovated educational games and songs to foster a dynamic learning environment. Showcased student artwork through thoughtfully designed classroom displays.
- Supported classroom activities by assisting teachers with instructional materials and student engagement.
- Facilitated communication between students, educators, and parents to ensure a collaborative educational environment.
- Collaborated with multidisciplinary teams to support student assessments and progress tracking initiatives.
Resident Relations Representative
The Richdale Group
Omaha, NE
01.2011 - 01.2012
- Managed customer accounts using CRM software to ensure accurate information and timely updates.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Resolved customer inquiries through effective communication and problem-solving techniques.
Leasing Agent
The Peterson Companies
Omaha, NE
01.2010 - 01.2011
- Increased resident interest through successful guided tours at multiple apartment complexes. Generated leads via strategic cold calling efforts. Created impactful marketing strategies that enhanced outreach. Executed thorough preparation of legal documents for tenancy. Organized community events that strengthened resident involvement. Resolved resident concerns to improve satisfaction rates. Streamlined the handling of maintenance requests to ensure prompt service.
- Managed leasing agreements, ensuring compliance with company policies and regulations.
- Provided exceptional customer service, addressing tenant inquiries and resolving issues promptly.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Kept meticulous records of correspondence between management and tenants.
Education
Multidisciplinary Studies
University Of Nebraska
01.2028
General Studies
Metro Community College
Omaha, NE01.2014
Skills
- Relationship building and management
- Positive reinforcement
- Behavior management
- Classroom organization
- Activity planning
- Creativity in teaching
- Group instruction
- Student engagement
- Classroom management
- Lesson implementation
- Adaptable & Resourceful
Accomplishments
Professional Certifications and Licenses
First Aid Certificate ID#AADC99
AED Certificate ID #AADC99
Vent and Tracheostomy Certified,
Authorized to work in the US for any employer
Working with Families of Individuals with Autism Certificate, Relias Academy 3/2025
Abuse and Neglect for RBT's, Relias Academy, Certificate 3/2025
Adoption Accreditation, ALP 12 hours
Human Relations Awareness Certified 6/2026
Nebraska Dept. Of Education, Certified Local Substitute
Leveled Literacy Intervention Professionals Training for Elementary Education, 2013
Certification
- Certified Local Substitute, NE Dept. of Education
- CPR, First Aid, AED Certified 2025-2027
- Vent and Tracheostomy Certified, Nebraska, Nebraska 2021 Authorized to work in the US for any employer
- Relias Academy, Working with Families of Individuals with Autism, Certificate 3/ 2025
- Relias Academy, Abuse and Neglect Awareness Education, Certificate 3/2025
- Adoption Education Accreditation, ALP 12 hours
- Human Relations Awareness Certificate, 6/2020,
Timeline
Delivery Driver, Part Time, Student
Jimmy Johns Restaurant
11.2025 - Current
Transcriptionist
Volunteer Position
10.2023 - Current
Café Staff
Platte Valley Antique Mall
01.2023 - 01.2025
Stay at Home Mother
Volunteer Position
01.2016 - 10.2023
Paraprofessional
Omaha Public Schools
01.2012 - 01.2016
Resident Relations Representative
The Richdale Group
01.2011 - 01.2012
Leasing Agent
The Peterson Companies
01.2010 - 01.2011
Multidisciplinary Studies
University Of Nebraska
General Studies
Metro Community College
Passions
Unpublished Children's Book Author, Fine Artist, and Advocate for Disabled Children