Cassie McNier
Williamston,SC
Summary
In my career so far, I have primarily worked in customer service. I enjoy working with people and helping in any way I can. I am hard-working and ready to face new challenges.
Overview
14
14
years of professional experience
Work History
Exempt Property Specialist
Anderson County Auditor's Office
08.2018 - Current
- Assist taxpayers with any questions or concerns by phone or by email
- Process applications for Homestead exemption for individuals over the age of 65 or disabled
- Assist veterans with the process of applying for tax exemption through the SC Department of Revenue
- Work side by side the County Assessor's Office and County Treasurer's Office to assist in taxpayer needs
Teller
Regions Bank
04.2014 - 07.2018
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Answered customer inquiries regarding account balances, transaction history, and services charges.
- Promoted a welcoming atmosphere in the branch by greeting customers by name when possible.
- Processed customer transactions promptly, minimizing wait times.
Teller
Wells Fargo
10.2011 - 04.2014
- Answered customer inquiries regarding account balances, transaction history, and services charges.
- Identified sales opportunities and referred customers to our bankers or customer service representatives.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Educated customers on use of banking website and mobile apps.
Education
Bachelor of Science - Business
Anderson University
Anderson, SC 05-2007
Skills
- Customer service
- Problem-solving
- Time management
- Microsoft office
- Data entry
Timeline
Exempt Property Specialist
Anderson County Auditor's Office
08.2018 - Current
Teller
Regions Bank
04.2014 - 07.2018
Teller
Wells Fargo
10.2011 - 04.2014
Bachelor of Science - Business
Anderson University
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