Laura hembling

Negotiated and managed over 80 exempt commodity contracts.

Developed and implemented pricing strategies that increased business and fostered long-term business relationships for HMM.

Conducted customer quarterly reviews resulting in improved compliance and increased business.

Maintained accurate records of contract terms and pricing agreements.

Regularly communicated with stakeholders about changes in the market landscape, enabling swift adaptation of pricing strategies when necessary.

Provided training and support to junior team members, ensuring they were equipped with the necessary skills and knowledge to succeed in their roles as pricing specialists.

Tracked key metrics and developed spreadsheets and data models.

Developed strong relationships with internal teams and external partners, facilitating open communication channels for effective collaboration on pricing-related initiatives.

Lead a team of 6 export specialists, managing the export process for over 400 shipments a month.

Expanded export marked presence by identifying and securing new business opportunities.

Ensuring compliance with international trade regulations and shipping laws,

Built and maintained strong relationships with freight forwarders, carriers and customs brokers.

Resolved complex export issues and discrepancies,

improving overall customer satisfaction.

Developed and delivered comprehensive training programs to the team for enhancing knowledge on export procedures, regulations, and best practices.

Obtained necessary import and export licenses and permits for shipments.

Implemented continuous improvement initiatives, streamlining operations and enhancing overall productivity in the export department.

Performed employee yearly reviews and managed their salary increases.

Responsible for managing department monthly P&L and reporting the results to company stakeholders.

Negotiated and arranged transport of goods with shipping or freight companies.

Built working relationships with clients to foster loyalty and encourage repeat business.

Managed the end-to-end export process for over 200 shipments per month, ensuring timely and accurate delivery of goods

Prepared and reviewed export documentation, including bills of lading, commercial invoices, certificate of origins, sight drafts and processed letter of credits.

Ensured compliance with international shipping regulations and trade laws.

Assisted in resolving shipment issues and discrepancies, improving overall customer satisfaction.

Supported sales team efforts by providing expert guidance on ocean export services offered to prospective clients.