Hi, I’m
Cassie Portillo
Greenwood,ME
Summary
Forward-thinking team leader skilled at with outstanding organizational skills for operating staff and work place efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement and fulfillment. Eager to join a team and excel in performance.
Overview
14
years of professional experience
Work History
The Great Atlantic Puffin Comany
Assistant Manager
09.2018 - Current
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed working relationships with staff, fostering a positive work environment.
- Responsible for all production of specialty items from start to finish.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to maintain full shelves and upcoming products were completed and available.
- Mentored junior staff members in their professional development by offering guidance/support while training in their assigned roles.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Enhanced team productivity by streamlining operational processes.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Oversaw daily operations to maintain store cleanliness and organization.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Improved operational efficiency by adopting new technology for inventory management.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
CN Brown & Company
Head Price Book Coordinator
03.2014 - 02.2018
Job overview
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
- Collaborated with IT to develop user-friendly project management tool, streamlining project tracking and reporting.
- Improved resource allocation by developing detailed inventory management system, ensuring projects had necessary materials without overstocking.
Big Apple - CN Brown
Store Manager
04.2013 - 03.2014
Job overview
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Responsible for all new hire employees, training and scheduling of the staff.
- Maintained a clean, and safe, work environment for staff and customers.
- State Certified Underground Storage Container(s) to ensure all equipment was operating, and was properly maintained.
- Daily deposits, store reconciliation and submission to cooperate.
Quadrant Property Management
Assistant Manager
11.2010 - 02.2013
Job overview
- Responsible for 90+ apartments, condominiums, and town houses.
- Assisted with all move in and move out inspections.
- Collected and recorded monthly rent, as well as any fees.
- Maintained records.
- Filing small claims court cases on behalf of the company, and sought through to completion.
- Credit Bureau reporting for small clams court cases.
- Apartment cleanings when necessary for move in of new tenants.
- Filing and organization of all applicants for the housing complexes.
Education
Oxford Hills High SchoolSouth Paris, ME
High School Diploma
06-2001
University Overview
- Honor Roll
- President Award Scholarship Recipient
- 3 years experience in the graphic arts field
- Awarded 2nd in state of Maine for Graphic Arts (scholarship granted)
Skills
- Team leadership
- Staff supervision
- Recruiting and interviewing
- staff scheduling and oversight
- Policy enforcement
- Orientation and training
- Employee performance evaluations
- Multitasking, organization and delegation
- Account reconciliation
- Capability, adaptability and flexibility
- Workplace safety compliance
- Inventory management
- Process improvement strategies
- Vendor relationship management
- Court case filing/collections
Timeline
Assistant Manager
The Great Atlantic Puffin Comany
09.2018 - Current
Head Price Book Coordinator
CN Brown & Company
03.2014 - 02.2018
Store Manager
Big Apple - CN Brown
04.2013 - 03.2014
Assistant Manager
Quadrant Property Management
11.2010 - 02.2013
Oxford Hills High School
High School Diploma
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