Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.
Work History
Juvenile Justice Shift Supervisor
1 Year 4 Months
Illinois Department of Juvenile Justice | 07.2025 - Current
Supervises daily operations to ensure compliance with safety protocols and procedures.
Monitors staff performance and provided constructive feedback to enhance productivity.
Coordinates shift schedules to optimize resource allocation and staffing levels.
Implements behavior management strategies to promote a positive environment for youth.
Conducts regular training sessions on operational policies and emergency response procedures.
Maintains accurate records of incidents, behavioral reports, and attendance logs.
Trains new employees and delegated daily tasks and responsibilities.
Ensures smooth operations during peak hours by effectively managing resources and staff allocation.
Responded to incidents, de-escalated behavior, and directed appropriate intervention strategies.
Monitored staff performance, corrected procedures, and reinforced compliance with departmental policies.
Security Specialist
6 Months
Illinois Department of Corrections | 01.2025 - 07.2025
Monitored security systems to ensure safety and compliance within correctional facilities.
Assisted in conducting routine inspections of premises and equipment for potential safety hazards.
Collaborated with team members to implement security protocols and emergency response procedures.
Reported incidents and irregularities promptly, maintaining accurate documentation for review.
Screened incoming employees, personal belongings, and shipments for security concerns.
Responded to emergencies, disturbances, and inmate altercations following correctional procedures.
Correctional Lieutenant
7 Years
Illinois Department of Corrections | 07.2018 - 07.2025
Acted as Shift Supervisor in absence of regular Shift Supervisor.
Completed Rosters, Shift Reports, Forms and Reports.
Supervised daily operations and security protocols within correctional facility.
Trained and mentored staff in crisis intervention techniques and conflict resolution.
Implemented safety measures, ensuring compliance with institutional policies and regulations.
Conducted regular inspections to identify vulnerabilities and enhance facility security.
Served as a role model for subordinate staff by consistently demonstrating professionalism, integrity, and commitment to maintaining a safe and secure environment within the correctional facility.
Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
Temporary Corrections Identification Supervisor
6 Months
Illinois Department of Corrections | 01.2023 - 07.2023
Supervised Corrections Identification Technicians in maintenance and operation of identification programs.
Supervised and assisted in fingerprinting Individuals using the Live-Scan program as well as applicants for employment.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Supervised daily operations, ensuring adherence to safety protocols and departmental policies.
Trained and mentored staff on effective conflict resolution and communication strategies.
Implemented process improvements that enhanced workflow efficiency across assigned units.
Conducted regular performance evaluations, providing constructive feedback to enhance team effectiveness.
Correctional Officer
4 Years 4 Months
Illinois Department Of Corrections | 03.2014 - 07.2018
Enforced facility policies and procedures to maintain order and security.
Monitored inmate behavior and interactions to prevent disturbances and conflicts.
Conducted regular inspections of living quarters and common areas for safety compliance.
Collaborated with team members to develop strategies for crisis intervention and resolution.
Trained new officers on protocols, safety measures, and emergency response procedures.
Implemented conflict resolution techniques to de-escalate potentially volatile situations effectively.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Administrative Assistant
2 Years
Meador Investigations | 03.2012 - 03.2014
Managed scheduling and coordination of appointments for investigations, enhancing operational efficiency.
Organized and maintained confidential case files, ensuring compliance with legal standards.
Assisted in preparation of investigative reports, improving clarity and accuracy of documentation.
Developed and implemented office procedures, streamlining administrative workflows.
Answered multi-line phone systems, routing calls, delivered messages to staff.
Handled client correspondence and tracked records to foster office efficiency.
Head Swim Coach
2 Years 7 Months
Aqua Lynx Swim Club | 08.2011 - 03.2014
Developed and implemented training programs to enhance swimmers' technique and performance.
Mentored coaching staff, fostering professional growth and skill development in swim instruction.
Analyzed swimmer performance data to identify strengths and areas for improvement.
Collaborated with team parents to promote engagement and support for athletes' goals.
Conducted regular assessments of swimmers' progress to track development over time.
Enhanced team culture through effective communication, motivation, and strategic goal-setting initiatives.
Collaborated with assistant coaches to ensure consistency in coaching methods and goal-setting for swimmers.
Sales Representative
10 Months
The Lincoln Courier | 05.2011 - 03.2012
Cultivated relationships with clients to enhance customer loyalty and retention.
Developed tailored sales presentations to meet diverse client needs and preferences.
Negotiated contracts, ensuring mutually beneficial agreements with clients.
Coordinated promotional campaigns, increasing product visibility in target markets.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Cold-called leads and closed large number of new sales over several months.
Trained junior sales staff on effective selling techniques and customer engagement strategies.
Education
Bachelor of Science - Elementary Education
Illinois State University | Normal, Illinois, IL | 05-2002
Associate of Arts - Elementary Education
Lincoln College | Lincoln, IL | 05-1999
Skills
Duty Administrative Officer
Roster Management
Overtime Equalization
Adjustment Committee
Bureau of Identification
Personnel Evaluation
Creating Resilience and Regulation Among the Individual in Custody Population
Juvenile Justice Shift Supervisor at Illinois Department of Juvenile JusticeJuvenile Justice Shift Supervisor at Illinois Department of Juvenile Justice