Cassie Segura
Crestview,FL
Summary
Friendly and reliable with unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
7
7
years of professional experience
3
3
Certification
Work History
Cashier
Hobby Lobby
11.2023 - 04.2024
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Stocked, tagged and displayed merchandise as required.
- Performed cash, card, and check transactions to complete customer purchases.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Manager; Shift Leader , Bartender, Server, Cashier
El Paso
01.2020 - 03.2024
- Trained new employees and delegated daily tasks and responsibilities
- Completed cash and credit card transactions accurately using POS software
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Managed staff operations, supplied resources, and monitored team performance to keep business productive and running smoothly
Sales Associate
Cool Scene
01.2018 - 05.2020
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to build rapport and loyalty.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
CERTIFIED NURSING ASSISTANT
Belle Teche Nursing and Rehabilitation Center
06.2017 - 05.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Checked vital signs such as temperature, blood pressure, and blood sugar levels
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
Education
Diploma - undefined
West Gate High School
New Iberia, LA05.2019
Skills
- Memorization and Presentation
- Food Preparation and Safety
- Shipment Preparation
- Age Verification
- Customer Loyalty
- Personnel Training
Certification
- Physical Therapy Technician Certification
- Nursing Assistant Certification
- CPR Certification
Timeline
Cashier
Hobby Lobby
11.2023 - 04.2024
Manager; Shift Leader , Bartender, Server, Cashier
El Paso
01.2020 - 03.2024
Sales Associate
Cool Scene
01.2018 - 05.2020
CERTIFIED NURSING ASSISTANT
Belle Teche Nursing and Rehabilitation Center
06.2017 - 05.2018
Diploma - undefined
West Gate High School
- Physical Therapy Technician Certification
- Nursing Assistant Certification
- CPR Certification
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