Cassie Gilliam
Newburg
Summary
A results-oriented manufacturing leader recognized for her ability to improve operational performance, develop teams, and drive continuous improvement initiatives. With expertise in production operations, employee development, quality systems, and cross-functional collaboration, leads with integrity, accountability, and a strong commitment to workplace safety. Known for building trust, empowering employees, and creating sustainable solutions that support both business objectives and employee success. Highly developed leadership skills, professionalism, and dedication to operational excellence.
Overview
2
2
Certifications
13
13
years of professional experience
Work History
Weekend Shift Supervisor
Plz corp
Pacific
08.2022 - Current
- I have been overseeing as shift manager for the last two years, and acting shift manager for the last 6 months.
- Managed all production operations during shift, including staffing, scheduling, planning, and operational
decision-making.
• Supervised employees and assisted with promotion recommendations, coaching, and performance management.
• Maintained high production standards while consistently exceeding operational expectations.
• Performed management-level responsibilities to support overall plant operations.
• Demonstrated strong leadership, communication, and team-building skills.
Weekend Shift Production Line Leader
PLZ Corp
Pacific
05.2022 - 08.2022
- Led production line operations and made key operational decisions to maintain efficiency and productivity.
• Successfully managed PAC 4 and PAC 5 production lines for approximately one year.
• Led initiatives that increased production speed by 80 cans per minute on a major production order.
• Exceeded production goals and performance expectations through leadership and teamwork.
• Coordinated team activities to ensure smooth production flow and minimal downtime.
Assistant Produce Manager
Schnucks
Des Peres
02.2022 - 05.2022
- Organized meetings between different departments and teams in order facilitate communication flow across the organization.
- Engaged with vendors regularly to negotiate terms of contracts, ensuring competitive pricing while meeting organizational needs.
- Ensured compliance with food safety standards and regulations.
- Identified areas where additional training was needed in order to improve efficiency.
- Maintained accurate records for ordering, pricing, and stocking of produce items.
- Maintained a safe working environment by following all safety guidelines established by the company.
- Analyzed sales data to identify opportunities for increasing profits through improved product selection or promotional offers.
- Ensured proper rotation of stock according to expiration dates.
- Maximized space utilization in the department by reorganizing displays when necessary.
- Monitored employee performance and provided constructive feedback for improvement.
- Developed effective relationships with vendors to ensure competitive pricing and quality of products received.
- Trained, coached, and mentored staff on produce operations including handling, storage, preparation and display techniques.
- Utilized POS system for ordering, tracking sales activity, updating prices.
- Collaborated with other departments to coordinate promotional activities that drove store traffic and increased sales volume.
- Planned special events such as tastings or 'meet the grower' days.
- Implemented merchandising strategies to drive sales growth and profitability.
- Coordinated weekly orders with suppliers ensuring timely delivery of goods.
- Managed inventory levels to ensure adequate stock of produce, while minimizing spoilage.
- Resolved customer complaints in a professional manner.
Department Head of Pets
Walmart
Festus
02.2018 - 02.2022
- Started in woodland park colorado as an overnight cashier.
- In this position I would scan products that were on the belt, count the drawers before and after the shift, make sure the customer received adequate change and great customer service.
- Within three months I was moved to overnight stocker.
- In this position I would take product off of the pallet and ensure that it make it to its correct location on our sales floor.
- Within six months I got promoted to pets department manager.
- In this position I would keep track of inventory within the department, keep up with new sales and price changes weekly, order inventory and merchandise when needed, stock the shelf with the proper product.
- In 2020 I transferred to alamosa colorado as an asset protection associate.
- In this position I would view the security cameras when necessary throughout the day.
- Perform daily and weekly safety perimeter checks such as our fire exits, propane tank lockups, fire extinguishers and safety equipment.
- I would detect suspicious behavior in the store with customers to determine whether or not a theft was taking place.
- Within four months I asked for better hours and they asked if I would take over as grocery department manager.
- In this position I would perform weekly price changes, feature changes, set merchandise, promote sales with certain products, maintain cleanliness.
- In this position I scan products in the back room to determine what will go out onto the floor, keep the back room clean by putting away freight.
- I am in charge of the team when our team leader is away I have been in charge once of about fifteen people for a course of two months.
- As a pets DM I increased the departments number by 3.3 percent.
- I feel like my managers rely on me a lot because they know they can count on me to get the job done right and in a timely fashion.
- Mentored and trained new employees on company policies and procedures.
Laborer
Lafeber Company
Cornell
05.2016 - 01.2018
- I was a packaging associate.
- In this position I would inspect the product to make sure it was up to code to be packaged and sold, I would drive the forklift to move pallets and products, at the end of the day we would have to disinfect all equipment and pass a test to ensure the equipment was properly sterilized.
- Worked collaboratively in diverse environment with various employees.
- Performed minor repairs and maintenance procedures on equipment.
- Used protective clothing and safety equipment according to industry regulations.
Correctional Officer
Livingston county jail
Pontiac
01.2015 - 05.2016
- Evaluated employee performance through regular feedback sessions which improved morale and productivity significantly.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Monitored sales activities and identified opportunities for improvement, displaying keen analytical skills.
- Coached and motivated team, driving sales and delivering exceptional customer service.
- Collaborated with senior management on special projects involving cross-functional teams.
- Oversaw multiple projects simultaneously and ensured tasks were efficiently completed.
- Recruited qualified personnel by conducting interviews and evaluating resumes effectively, attesting to strong recruitment expertise.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Counseled and disciplined employees, driving performance improvement.
- Conducted investigations into allegations of misconduct or violations of policy by inmates or staff members.
Supervisor/Maintenance
Pontiac healthcare and rehab
Pontiac
02.2014 - 01.2015
- I was the housekeeping and maintenance supervisor.
- In this position I would be in charge of ten people, I made sure they were scheduled appropriately every day, we cleaned every room daily with the proper cleaning solution, we striped and waxed floors, we took care of laundry.
- I ordered the proper equipment when needed.
- I attended daily meetings with staff to determine what needed to be done and what budget to keep it under.
- I painted the facility when needed, I took care of weeds, plants, and the lawn when needed.
- I helped the staff stay motivated during the day and I feel like that brought more joy to the residents.
MANAGER
Big 5 Sporting Goods
Seattle
05.2013 - 01.2014
- Assist with ordering and restocking.
- Worked with employees on training and customer compliance.
- Kept track of inventory and books.
Education
High School Diploma - business
Woodland High School
Streator, IL01.2011
Illinois Valley Community College
Oglesby, ILCertification
Empowering Women in Manufacturing
Timeline
Weekend Shift Supervisor
Plz corp
08.2022 - Current
Weekend Shift Production Line Leader
PLZ Corp
05.2022 - 08.2022
Assistant Produce Manager
Schnucks
02.2022 - 05.2022
Department Head of Pets
Walmart
02.2018 - 02.2022
Laborer
Lafeber Company
05.2016 - 01.2018
Correctional Officer
Livingston county jail
01.2015 - 05.2016
Supervisor/Maintenance
Pontiac healthcare and rehab
02.2014 - 01.2015
MANAGER
Big 5 Sporting Goods
05.2013 - 01.2014
High School Diploma - business
Woodland High School
Illinois Valley Community College