Cassie Thompson
Orland,ME
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Event Coordinator
Atlantic Oceanside Hotel & Conference Center
Bar Harbor, ME
04.2023 - Current
- Coordinated with internal teams to ensure timely delivery of products and services for events.
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
- Collaborated with clients to identify their goals and expectations from the event.
- Managed logistics related to transportation, catering, entertainment, decorations for events.
- Ensured effective communication between vendors and suppliers before, during and after the event.
- Provided on-site support during the day of the event including problem solving if necessary.
- Conducted post-event evaluations to measure success of each program against objectives set forth by clients.
- Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.
- Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
- Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.
- Developed diagrams and floor plans with event setup requirements.
- Hired, trained and supervised volunteers and support staff required for events.
- Worked in tandem with department head to coordinate logistics of all calendar events.
Server
Atlantic Oceanside Hotel & Conference Center
Bar Harbor, ME
08.2021 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Trained new employees on restaurant procedures and plating techniques.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Provided exceptional service to high volume of daily customers.
- Resolved customer concerns with friendly and knowledgeable service.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Developed strong and lasting resident relationships.
- Operated POS terminals to input orders, split bills and calculate totals.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Cleared table and bussed dishes to allow for quick setups.
- Stocked server areas with supplies before, during and after shifts.
Wedding Photographer
Self Employed
Ellsworth, ME
09.2019 - Current
- Captured special moments while circulating amongst wedding guests.
- Assisted clients in determining best photographs and created digital albums.
- Set up backgrounds and props prior to shoot.
- Operated and maintained extensive range of photographic and video equipment.
- Cropped, manipulated and performed color balance for final images.
- Photographed special events, parties and portraits.
- Explained price and package details to customers.
- Set up camera control equipment, stands and tripods for shoots.
- Adjusted apertures, shutter speeds and camera focus according to lighting, depth of field, subject motion and exposure speed.
- Consulted with clients to define project goals, locations and equipment needs.
- Uploaded digital images for editing, archiving and electronic transmission.
- Coordinated and completed photoshoots for individuals, families and small groups.
Student Intern
Furbush-Roberts
Bangor, ME
02.2022 - 05.2022
- Designed graphic elements for webpages using Adobe Photoshop software tools.
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
- Provided administrative support to project managers on assigned tasks.
- Performed quality assurance checks on all digital content before publication.
- Worked well in team environment as well as independently.
- Learned tenets of professional office behavior and thoughtful collaboration.
Server
Olive Garden
Bangor, ME
10.2018 - 04.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
Associate of Applied Science - Graphic Design
Eastern Maine Community College
Bangor, ME05.2022
High School Diploma -
Penn Foster Career School
Scranton, PA05-2016
Skills
- Dining Customer Service
- Effective Customer Upselling
- Workflow Coordination
- Warm and Friendly
- Creative Thinking
- Layout Design
- Customer Service
- Attention to Detail
- Specialization in Wedding Photography
- Task Prioritization
- Adobe Creative Suite
- Design Thinking
- Logo Creation
- Image Manipulation
Timeline
Event Coordinator
Atlantic Oceanside Hotel & Conference Center
04.2023 - Current
Student Intern
Furbush-Roberts
02.2022 - 05.2022
Server
Atlantic Oceanside Hotel & Conference Center
08.2021 - Current
Wedding Photographer
Self Employed
09.2019 - Current
Server
Olive Garden
10.2018 - 04.2022
Associate of Applied Science - Graphic Design
Eastern Maine Community College
High School Diploma -
Penn Foster Career School
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