Cassie Whitmore
Wapakoneta,OH
Summary
Accomplished Regional Manager with a proven track record at TCC Management, enhancing tenant relations and spearheading large projects. Skilled in property management and customer service, I excel in multitasking and problem-solving, significantly improving operational efficiency. My leadership has fostered positive environments across multiple sites, driving sales and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Store Manager
American Salon Group
07.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Regional Manager
TCC Management
01.2023 - 07.2024
- Oversee community managers and district managers at 7 mobile home parks and 1 campground.
- Site inspections
- Work with state inspectors
- Tenant relations, marketing, home sales, payment processing.
- Oversee big projects, get job quotes.
District Manager
Pacifica Co.
02.2019 - 01.2023
- Property management over 5 mobile home parks
- Yardi breeze and Rent Manager
- Tenant relations.
- Marketing, home sales, payment processing, oversee big projects.
Education
High School Diploma -
Wapakoneta Senior High
Wapakoneta, OH05-2001
High School Diploma -
Apollo Career Center
Lima, OH05-2001
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Property Management
- Tenant relations
- Sales
- Basic computer
References
- Tina Hackney - TCC Management, Director of Operations 810-471-6269
- Erica Beeker - TCC Management, Director of Asset Management 859-409-1174
- Candy King - Pacifica Co. Regional Manager 517-581-2555
Timeline
Store Manager
American Salon Group
07.2024 - Current
Regional Manager
TCC Management
01.2023 - 07.2024
District Manager
Pacifica Co.
02.2019 - 01.2023
High School Diploma -
Wapakoneta Senior High
High School Diploma -
Apollo Career Center
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