CASSIE WILSON

• Utilized advanced cleaning equipment and chemical solutions to enhance productivity and effectiveness.
• Collaborated with team members to develop strategies for maintaining high cleanliness standards across properties.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.

• Supervise traffic
• Flag and point car in the right direction
• Put up signs, cones and take them down when the job is done
• Watch for pedestrians to assure their safety
• Make sure our crew members are safe from traffic going by them as they work

• Managed a team of XX housekeeping staff, overseeing daily operations and ensuring cleanliness and maintenance standards were met

• Implemented training programs to enhance the skills and knowledge of housekeeping staff, leading to improved performance and guest satisfaction

• Maintained inventory control for cleaning supplies and equipment, optimizing stock levels while minimizing costs • Conducted regular inspections of guest rooms and public areas to ensure adherence to quality standards

• Resolved guest complaints promptly and effectively, taking appropriate corrective actions when necessary

• Scheduled work shifts for housekeeping staff based on occupancy levels, ensuring adequate coverage at all times • Mentored new hires by providing guidance on job responsibilities, company policies, and safety procedures

• Developed comprehensive cleaning checklists tailored to different areas within the property for consistent quality assurance

• Demonstrated strong leadership skills by fostering a positive work environment that promoted teamwork and employee morale

• Developed and maintained a detailed cleaning schedule for all areas of the property, ensuring consistent cleanliness throughout

• Managed daily cleaning operations, ensuring adherence to hygiene standards and protocols.
• Implemented efficient cleaning schedules, optimizing time management and workflow efficiency.
• Trained and mentored new staff on best practices for cleaning techniques and safety procedures.
• Conducted regular inspections of facilities, identifying areas for improvement in cleanliness and maintenance.
• Addressed guest inquiries regarding housekeeping services, providing exceptional customer service and support.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.

• Check our dogs in and out Clip their nails
• Bathe them
• Dry them
• Give them haircuts
• Clean everything throughout the day and during closing
• Fill all the shampoo/conditioner bottles etc.
• Sanitize the kennels

• Check customers out Stocking
• Cleaning
• Tagging merchandise
• Help customers carry out their things if needed
• Looking up item numbers is needed

• Checking our guests in and out Making reservations
• Answering phone calls
• Paperwork
• Laundry
• Folding our linens and bagging them for our housekeepers
• Running things over to the condos for our housekeepers when needed
• Taking care of guests complaints if had any

• Taking orders
• Running the till Taking food to tables
• Cleaning
• Stocking
• Dishes
• Filling containers
• Wrapping silver wear

• Running the till Taking orders
• Taking food to tables
• Helping cooks when needed
• Preparing food
• Stocking
• Filling containers
• Dishes
• Cleaning throughout the day and when closing

• Taking orders
• Making Coffees
• Cleaning throughout the day and at the end of shift
• Serving ice cream
• Running the till Helping in the restaurant when needed
• Stocking
• Taking apart the espresso machine

• Taking orders
• Making Coffees
• Cleaning throughout the day and at the end of shift
• Serving ice cream
• Running the till Helping in the restaurant when needed