Cassie Wilson
Vein Specialists of The South
Gray,GA
1
Certification
14
years of professional experience
Dedicated and knowledgeable professional in patient care coordination, recognized for optimizing patient flow and enhancing satisfaction through effective schedule management and communication. Proven ability to facilitate seamless interactions between healthcare providers and patients, ensuring inquiries are addressed with empathy and efficiency. Strong organizational and multitasking skills contribute to the smooth handling of patient needs and administrative responsibilities. Well-versed in healthcare protocols, consistently maintaining high standards of care while fostering a supportive environment for patients.
Work History
Patient Coordinator
5 Years 8 Months- Perform analytical and data entry tasks.
- Answer patient calls, emails and questions, including finding insurance estimates.
- Confidentially manage patient accounts.
- Eclinical sufficient
- Medical and billing
- Coding
- Ensure compliance with professional standards & regulatory requirements
- Provide patient consultations and recommended treatments
- Discuss cost of service, insurance coverage, and payment options with the patient
- Schedule any necessary outpatient appointments
- Get prior authorizations for procedures
- Scan documents into patient charts
Registration Representative ER
10 Years 6 Months- Collects payment from patients, applies payments and adjustments to patient accounts in the computer system, and reconciles daily cash reports
- Reviews medical records for completeness, assembles records into standard order, and files records in designated areas according to applicable alphabetic and numeric filing systems
- Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts
- Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel
- Enters confidential personal health information and financial information into computerized system with a high rate of accuracy. Complies with federal and local laws in ensuring patient privacy
- Eclinicalworks sufficient
Office Manager/PT tech
7 Months- Review files, records, and other documents to obtain information to respond to request
- Inventory and order material, supplies, and services
- Create and modify documents using Microsoft Office
- Calling patients back into rooms
- As a physical therapist technician, I was responsible for assisting physical therapist with non-clinical tasks while caring for individuals. I helped patients move, keep treatment areas organized and clean, assist patients with light exercises and record progress for therapists
- Secure patients to and from treatment areas, using wheelchairs or providing standing support
- Assist patients to dress, undress, and put on and remove supportive devices, such as braces, splints, and slings
Education
Business Administration - Technology Medical Candidate
High School Diploma
Associate of Science - Pre-nursing
Associate of Science - Medical Billing And Coding
Skills
Intermediate knowledge of Microsoft office and its components Hardworking and eager to learn
Work well with others and strive to complete and exceed goals
Positive attitude that will reflect on customers and co-workers
Honest and considerate of others space and equipment being used
Self-taught learner that will strive to learn new skills and obligations as quickly and precisely as possible
Certification
- Licensed ASN in pre-nursing - May 2022
- Billing and coding specialist - May 2020
Timeline
Patient Coordinator
Vein Specialists of The South
08.2020 - 04.2026Read More
Office Manager/PT tech
Macon Physical Therapy Warner Robins GA
10.2013 - 05.2014Read More
Registration Representative ER
Houston Medical Center, Warner Robins GA
06.2012 - 12.2022Read More
Warner Robins High School
High School Diploma
Read More
Middle GA Technical College
Business Administration from Technology Medical Candidate
Read More
Central Georgia Technical College
Associate of Science from Pre-nursing
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Central Georgia Technical College
Associate of Science from Medical Billing And Coding
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