Cassie A. Overton
Billings,Montana
Summary
I am a goal-oriented, self-starter who is looking for a new opportunity. I thrive in a fast-paced environment and I love a challenge.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Booking Clerk/Field Training Officer
Yellowstone County Detention
Billings, MT
03.2020 - Current
- Maintain inmate files, both physical and digital
- Enter inmates into computer system while accurately logging all inmate clothing, property, etc.
- Provide accurate information to the general public, as well as many facets of law enforcement and the court system
- Perform background checks on potential employees, volunteers, and inmates through CJIN
- Release inmates according to court order or bond posting
- Train new Booking Clerks and Officers on general booking duties
- A variety of other duties as required.
Administrative Assistant/Store Marketer
Texas Roadhouse
Billings, MT
05.2011 - 03.2020
- Oversee daily office operations for staff of over 100 employees
- Answer inquiries and address, resolve, or escalate issues to management to ensure guest satisfaction
- Greet incoming guests and provide friendly, knowledgeable assistance
- Input all invoices into the records management system
- Scan physical files into digital records
- Open and properly distribute incoming mail
- Prepare cash deposits and make bank deposits through armored car service
- Participate in marketing, fundraising, and outreach within the community
- Update tracking spreadsheets with the latest sales and guest count information
- Perform accounts receivable duties including invoicing, researching chargebacks, discrepancies, and reconciliations
- Perform general office duties, including answering phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail
- Handle cash from guests and petty cash account.
Education
Completed coursework towards Business Management - Business Management
Casper College
Casper, WY05.1997
Completed coursework towards Commercial Photography - Photography/Business Management
Montana State University - Bozeman
Bozeman, MT12.1996
High School Diploma -
Campbell County High School
Gillette, WY05.1996
Skills
- Calendar Management
- Office Administration
- Data Entry
- Detail Oriented
- Effective Communication
- Customer Service
- Computer Literate
- Problem-solving abilities
- Microsoft Office
- Reliable and Hard-Working
Certification
- CJIN
- Field Training Officer
- Red Cross CPR and First Aid
Timeline
Booking Clerk/Field Training Officer
Yellowstone County Detention
03.2020 - Current
Administrative Assistant/Store Marketer
Texas Roadhouse
05.2011 - 03.2020
Completed coursework towards Business Management - Business Management
Casper College
Completed coursework towards Commercial Photography - Photography/Business Management
Montana State University - Bozeman
High School Diploma -
Campbell County High School
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