Cassie Weaver
Medical Spa Manager
LAS VEGAS,NV
Summary
As a seasoned Medical Spa Manager, I spearheaded a team enhancing service quality through comprehensive staff training and fostering a culture of collaboration base on teamwork. Personable and versatile with expertise delivering spa services and managing clients needs. I listen attentively to customer concerns and turns potential challenges into opportunities for improved business and spa service. Very organized and dependable candidate successful at managing priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals. Others might call my job “work.” but for me, it is a passion. Which I bring into every situation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Spa Manager
Self-employed
01.2021 - Current
- Led a team of aestheticians, fostering a collaborative and supportive work environment.
- Implemented staff training programs to improve service quality and expand the range of treatments offered.
- Analyzed customer feedback to identify areas for improvement and implement necessary changes in processes or services.
- Streamlined appointment scheduling for improved efficiency, leading to increased customer satisfaction and retention.
- Cultivated a positive work culture among staff members, leading to high employee satisfaction and reduced turnover rates.
- Maintained compliance with industry regulations, licensing requirements, and safety standards to ensure the highest level of professionalism within the medical spa.
- Managed client records and ensured strict confidentiality of sensitive personal information for a trustworthy and professional experience.
Education
High School Diploma -
Durango High School
Las Vegas, NV 05.2001 -
Skills
Patient confidentiality
Employee coaching
Promotions coordination
Upselling products
Cross-selling services
Treatment protocols
Staff recruitment
Promotions planning
Professional networking
Patient confidentiality
Certification
Laser Certification
Timeline
Laser Certification
06-2021
Medical Spa Manager
Self-employed
01.2021 - Current
High School Diploma -
Durango High School
05.2001 -
Similar Profiles
Sayuri RiosSayuri Rios
Small Business Owner at Self-EmployedSmall Business Owner at Self-Employed
Eddie YuEddie Yu
Online Personal Trainer at Self-EmployedOnline Personal Trainer at Self-Employed
Hunter ArnoldHunter Arnold
Lawn Worker at Self-EmployedLawn Worker at Self-Employed