Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Cassie Weaver

Cassie Weaver

Medical Spa Manager
LAS VEGAS,NV

Summary

As a seasoned Medical Spa Manager, I spearheaded a team enhancing service quality through comprehensive staff training and fostering a culture of collaboration base on teamwork. Personable and versatile with expertise delivering spa services and managing clients needs. I listen attentively to customer concerns and turns potential challenges into opportunities for improved business and spa service. Very organized and dependable candidate successful at managing priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals. Others might call my job “work.” but for me, it is a passion. Which I bring into every situation.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Spa Manager

Self-employed
01.2021 - Current
  • Led a team of aestheticians, fostering a collaborative and supportive work environment.
  • Implemented staff training programs to improve service quality and expand the range of treatments offered.
  • Analyzed customer feedback to identify areas for improvement and implement necessary changes in processes or services.
  • Streamlined appointment scheduling for improved efficiency, leading to increased customer satisfaction and retention.
  • Cultivated a positive work culture among staff members, leading to high employee satisfaction and reduced turnover rates.
  • Maintained compliance with industry regulations, licensing requirements, and safety standards to ensure the highest level of professionalism within the medical spa.
  • Managed client records and ensured strict confidentiality of sensitive personal information for a trustworthy and professional experience.

Education

High School Diploma -

Durango High School
Las Vegas, NV
05.2001 -

Skills

Patient confidentiality

Employee coaching

Promotions coordination

Upselling products

Cross-selling services

Treatment protocols

Staff recruitment

Promotions planning

Professional networking

Patient confidentiality

Certification

Laser Certification

Timeline

Laser Certification

06-2021

Medical Spa Manager

Self-employed
01.2021 - Current

High School Diploma -

Durango High School
05.2001 -
Cassie WeaverMedical Spa Manager