CASSIUS DINGER
Greensboro,NC
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
Work History
Esports Arena Supervisor
UNCG Department of Recreation and Wellness
Greensboro, NC
01.2024 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
- Performed general cleaning duties, such as disinfecting equipment, pushing in chairs, and vacuuming.
- Utilized software tools like Fusion, GGLeap, and Connect2 to manage equipment, verify memberships, and monitor arena status.
Sales Associate
Emmorton Snowballs & Ice Cream
Bel Air, MD
08.2022 - Current
- Processed cash, credit and touchless transactions to fulfill customer orders
- Maintained clean, safe work area in accordance with regulatory and organizational guidelines
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
- Developed and continued positive relationships with customers to enhance service.
Bookseller
Barns And Nobles
Bel Air, MD
10.2022 - 01.2023
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables
- Constructed store merchandise racks and displays to promote and control visually appealing environments
- Answered customer questions about products and services, helped pinpoint merchandise, and promoted.
Store Associate
Panera Bread
Bel Air, MD
03.2022 - 07.2022
- Maintained tidy and organized store to comply with cleanliness standards
- Greeted customers, helped locate merchandise, and suggested suitable options
- Balanced and regulate cash register by handling cash, counting change, and storing coupons.
Education
Bachelor of Arts - Psychology And Sociology
University North Carolina At Greensboro
Greensboro, NC05-2027
High School Diploma -
Patterson Mill High School
Bel Air, MDSkills
- Sales Training
- Money Transfer Systems
- Guest Relations
- Social Perceptiveness
- Time Management
- Multitasking Strengths
- Verbal Communication
- Inventory Tracking
- Complex Problem-Solving
- Goal-Oriented
Other Experience
- Networking Liaison - Facilitated fluid and strategic communication among network participants, nurtured invaluable relationships, and adeptly harnessed interpersonal competence to impel collaboration, forged partnerships, and advanced mutual objectives.
Timeline
Esports Arena Supervisor
UNCG Department of Recreation and Wellness
01.2024 - Current
Bookseller
Barns And Nobles
10.2022 - 01.2023
Sales Associate
Emmorton Snowballs & Ice Cream
08.2022 - Current
Store Associate
Panera Bread
03.2022 - 07.2022
Bachelor of Arts - Psychology And Sociology
University North Carolina At Greensboro
High School Diploma -
Patterson Mill High School
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