Cassius Wallace
Claims, Sales, Teaching, Customer service
Jacksonville,FL
Summary
Accomplished and dedicated professional with over 20 years of experience. Possesses exceptional interpersonal and communication skills, with a proven ability to engage effectively with diverse populations across various ages, cultures, and socioeconomic backgrounds. Continuously seeks opportunities for professional development and growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
27
27
years of professional experience
3
3
Certification
Work History
Catastrophe Claims Adjuster
Pilot Catastrophe
09.2024 - Current
- Evaluated catastrophe claims to determine coverage and assess damages.
- Collaborated with policyholders and contractors to facilitate timely claim resolution.
- Analyzed data trends to identify potential fraudulent claims and mitigate risks.
- Completed a 10 day claims college wit Pilot
- Certified in ladder assist
Music Director / Band Leader, Musician, Private and group music lessons
Self-Employed Independent Musician
06.1992 - Current
- Schedule, book, and coordinate all band activities since August 2005.
- Over 25 years as a paid professional musician and 20+ years as a private instructor.
Full-time music teacher
Duval County School Board
08.2020 - 08.2025
- Full-time music teacher for grades K-5.
- Taught classes and handled all the music needs, such as concerts and special events (etc.).
Heavy equipment operator
COJ
02.2007 - 02.2013
- Operated various heavy equipment vehicles to meet the needs of Parks and Recreation throughout Jacksonville.
- 6 years
Route driver for Edy's ice-cream
Nestle Foods
01.2006 - 02.2007
- Delivery of Nestle food products to commercial businesses throughout Northeast Florida and Southeast Georgia.
- 1 year
Route Salesman
Nestle Waters
02.1998 - 01.2004
- Sales, customer service, and delivery of Nestle beverage products to residential and commercial customers in a specified route area.
- Maintained continuous growth and a high level of customer service.
- 6 years
Sales
Sears Home Improvement
08.1995 - 02.1998
- Sales of Sears home improvement services in a specified route area.
- Generated creative leads as well as received office leads.
- Maintained a high renewal base
- Top-level closer within the last two years with the company
Education
No Degree - all lines 620
Pilot Catastrophe
Mobile, AL10-2024
Bachelor of Arts - Music Education
Jacksonville University
Jacksonville, Florida04.2018
Associate of Arts - General Studies
Florida Community College @ Jacksonville
Jacksonville, FL12.2015
Skills
- Claims investigation
- Estimating repair costs
- Damage assessment
- Property inspection
- 5 years teaching
- 8 years sales
- Class A CDL
Certification
Certified Claims Adjuster All lines 620
Class A CDL
Timeline
Catastrophe Claims Adjuster
Pilot Catastrophe
09.2024 - Current
Full-time music teacher
Duval County School Board
08.2020 - 08.2025
Heavy equipment operator
COJ
02.2007 - 02.2013
Route driver for Edy's ice-cream
Nestle Foods
01.2006 - 02.2007
Route Salesman
Nestle Waters
02.1998 - 01.2004
Sales
Sears Home Improvement
08.1995 - 02.1998
Music Director / Band Leader, Musician, Private and group music lessons
Self-Employed Independent Musician
06.1992 - Current
No Degree - all lines 620
Pilot Catastrophe
Bachelor of Arts - Music Education
Jacksonville University
Associate of Arts - General Studies
Florida Community College @ Jacksonville