Cassondra Smith
Tulsa,OK
Summary
Strategic operations and program leader with 20+ years of experience driving entrepreneurship, workforce development, and small business growth. Proven at translating strategic goals into action, building pipelines of food and retail entrepreneurs, and leading high-performing teams across nonprofit, corporate, and startup ecosystems. Skilled in program design, fiscal oversight, and inclusive placemaking that fosters board engagement, data-driven decision-making, and strong community partnerships.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Senior Event and Food Service Business Consultant
Taulcoy Enterprises, LLC
2023 - Current
- Hands-on and consulting experience across full-service catering, multi-site restaurant development, food trucks, healthcare food service contracts, childcare meal programs, aviation, corporate and nonprofit dining, public retail, and large-scale festivals
- Advised food service and catering companies, restaurants, and event venues on operational strategy, revenue growth, and business development.
- Designed and delivered curriculum based training, mentorship, and consulting programs for food entrepreneurs and startups.
- Built performance management systems to measure impact, track milestones, and increase accountability across operations.
- Coached and developed client community partnerships with nonprofits, corporate leaders, and public-sector stakeholders to expand reach.
- Established systems, processes, and workflows to streamline food service operations and increase profitability.
- Implemented CRM and scheduling software solutions to improve customer management, lead tracking, and sales conversions.
- Designed and delivered training programs for food service staff, focusing on service standards, compliance, and efficiency.
- Supported new venture launches by providing feasibility analysis, business planning, and go-to-market consulting.
Business/Entrepreneur Mentor
SCORE Business Chapter of Tulsa
2025 - Current
- Provide one-on-one mentoring and workshops for entrepreneurs and small business owners in diverse industries
- Guide clients on strategic planning, financial management, and business development.
Chief Operations Officer / Managing Partner
CCD Enterprises, LLC
2000 - 2023
- Founded, branded and grew two successful Catering and Event Space start-ups that translated strategic vision into operational plans that scaled into sustainable, revenue-generating ventures.
- Designed, oversaw and participated in all aspects of event planning and food service, from initial concept development
to post-event follow-up to ensure continuous growth. - Designed, planned, and managed over 1,000 high-volume food services and caterings per year at the height of over 1500 guest count.
- Oversaw all financial functions, including budgeting, payroll, accounts payable, and accounts receivable, ensuring fiscal responsibility and profitability
- Managed negotiated all vendor contracts and negotiations
Supervised and developed staff, including chefs, event coordinators, and service teams; led training, coaching, performance management, and disciplinary actions. - Developed and executed event marketing and communication plans, including social media campaigns
Senior Human Resources Consultant
Independent Nonprofit & Corporate Clients
01.2009 - 01.2013
- Specialized in overhauling and restructuring work flows to reduce waste and increase revenue and implemented policies, procedures, and compensation structures improving retention and organizational efficiency.
- Consulted and collaborated with C-suite management to implement policies and procedures for corporate and non-profit clients in recruitment, retention, payroll, benefits, and compensation, employee relations, workers compensation, HR records management
- Designed and produced a complete revision of the employee policy handbooks and policies and procedures.
- Delivered board presentations and advised executive teams on organizational strategy and human capital planning.
Human Resources Generalist & Community Program Manager
DIRECTV, Inc.
01.2007 - 01.2009
- Directed high-volume recruitment, staffing, and workforce development for 1,400+ employees across multiple sites.
- Managed national advertising agency partnerships to drive recruitment marketing and public relations campaigns.
- Created mentoring, recognition, and health/wellness programs improving employee engagement and performance.
- Represented corporate citizenship initiatives, coordinating partnerships with community organizations and state agencies.
HR Generalist / AmeriCorps VISTA Grant Project Manager
Big Brothers Big Sisters of Oklahoma
01.2006 - 01.2007
- Directed multi-site operations, supervising staff teams, conducting performance evaluations, and fostering continuous improvement.
- Represented ventures at local and national forums as a subject matter expert on entrepreneurship and food ecosystems.
- Cultivated pipelines of culinary entrepreneurs through Tulsa Kitchen consulting, incubator-style programming, and business advising.
- Engaged boards, investors, and advisory councils with transparent communication and data-driven reporting.
Financial and Technical Recruiter/Account Manager
Key Personnel
01.2005 - 01.2006
- Directed high-volume recruitment, staffing, and workforce development for 1,400+ employees across multiple sites.
- Managed national advertising agency partnerships to drive recruitment marketing and public relations campaigns.
Education
Bachelor of Business Administration - Human Resources
Northeastern State University
Tahlequah, OK2004
Associate of Science - Accounting
Tulsa Community College
Tulsa, OK2002
Skills
- Strategic Planning & Program Development
- Entrepreneurial Startup Ecosystem Building
- Food and Beverage Service Management and Consulting
- Inclusive Placemaking & Community Engagement
- Financial Oversight & Budget Management
- Data Analytics & Impact Measurement
- Nonprofit & Board Relations
- Full-cycle Human Resources Management
- High-Performance Culture Leadership
- Incubator & Accelerator Programming
Certification
- SERVSAFE Food Handlers Certification
- Tulsa County Health Department Managers Food Handlers Permit
- Food Production and Manufacturing Certification Oklahoma State University
Timeline
Senior Human Resources Consultant
Independent Nonprofit & Corporate Clients
01.2009 - 01.2013
Human Resources Generalist & Community Program Manager
DIRECTV, Inc.
01.2007 - 01.2009
HR Generalist / AmeriCorps VISTA Grant Project Manager
Big Brothers Big Sisters of Oklahoma
01.2006 - 01.2007
Financial and Technical Recruiter/Account Manager
Key Personnel
01.2005 - 01.2006
Senior Event and Food Service Business Consultant
Taulcoy Enterprises, LLC
2023 - Current
Business/Entrepreneur Mentor
SCORE Business Chapter of Tulsa
2025 - Current
Chief Operations Officer / Managing Partner
CCD Enterprises, LLC
2000 - 2023
Bachelor of Business Administration - Human Resources
Northeastern State University
Associate of Science - Accounting
Tulsa Community College
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