Cassundra Hill

• Loaded and unloaded trucks following FedEx Express handling procedures.
• Lifted and stacked parcels safely in warehouse work areas.
• Sorted packages for FedEx Express conveyor and outbound trailer loading.
• Scanned shipments using handheld devices and tracking systems.
• Separated damaged packages and reported exceptions to supervisors.

Coordinated arrival times of merchandise at warehouse and ensured timely loading onto trucks or aircraft for scheduled deliveries.

• Processed import cargo documents for airport ground handling operations.
• Verified airway bills and import manifests for customs compliance.
• Coordinated with brokers, airlines, and warehouse teams on shipment release.

Guest service, making sure guest , have all last minute questions answered, seating if traveling with a group are parents with small children, locating an alternate route home if a flight is delayed or canceled, Guest service with a smile.

• Assisted passengers at Envoy Air gates with boarding and check-in questions.
• Verified boarding passes and identification for American Airlines flights.
• Announced gate changes, delays, and boarding updates to waiting customers.

Manage four to five guys loading and unloading trucks, inspecting merchandise for damages, and tagging each item to be store into warehouse, and made ready for shipping to a showroom floor are a home .

• Received furniture shipments, checked packing slips, and verified merchandise accuracy.
• Unloaded trucks, organized warehouse stock, and staged items for showroom transfer.
• Inspected incoming furniture for damage, noting issues for supervisor review.

• Helping guest have the best shopping experience, almost run way ready. If you were looking for for a dress for a business, or a first date I was there to help you find it plus accessories, what ever made you walk through those doors I was ready to make it happen for you .
• Recovered sales floor merchandise and maintained Ross Dress for Less presentation standards.
• Supported fitting room operations and maintained organized merchandise areas.
• Resolved customer concerns with polite service and clear communication.
• Processed returns and exchanges at front registers using store procedures.

• If you walked into that location, the store displays , are what brought you in , seeing it , on your was my job to make it happen , from the earrings, to the shoes, we made sure you was ready for whatever , if you was going on that first interview, first date, or just a girls night out we help you find that look for you.
• Greeted Ross customers and answered questions about merchandise, pricing, and store policies.
• Restocked fitting rooms and recovered merchandise throughout Ross sales floor.
• Answered customer inquiries and provided accurate information regarding products and services.
• Developed strong customer relationships to encourage repeat business.
• Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

• Participated in the (list the event, workshop, or seminar, etc. here)
• 3.5 GPA college prep