ramp agent ready to work a flexible or rotating schedule that includes days evenings, weekends and holidays as needed. Looking for opportunity that offers stability growth and advancement.
Overview
10
10
years of professional experience
Work History
Ramp Agent
United Airlines
01.2023 - Current
Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
Guided aircraft into and out of parking positions using hand signals.
Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
AIRPORT RAMP AGENT
DELTA AIRLINES
06.2022 - 01.2023
Minimized damage to luggage and cargo by adhering to proper handling procedures at all times.
Reduced flight delays by consistently maintaining punctual baggage handling and cargo loading processes.
Operated equipment while observing standard safety procedures.
Airport Ramp Agent
JETBLUE airways
07.2021 - 06.2022
Compliance with all safety protocols and station policies
Worked with other ramp agents in the storage removal and transport of customer baggage
Regularly participated in training to follow company guidelines
Utilized equipment for baggage and passenger transport including forklifts and passenger vans
Responsible for securing ramp areas ensuring only authorized personnel and vehicles are in the vicinity of non-public areas
Airport Ramp Agent
ENVOY Air
05.2016 - 04.2019
Compliance with all safety protocols and station policies
Worked with other ramp agents in the storage removal and transport of customer baggage
Regularly participated in training to follow company guidelines
Utilized equipment for baggage and passenger transport including forklifts and passenger vans
Responsible for securing ramp areas ensuring only authorized personnel and vehicles are in the vicinity of non-public areas
Airport Ramp Agent
Airways
02.2015 - 04.2016
Compliance with all safety protocols and station policies
Worked with other ramp agents in the storage removal and transport of customer baggage
Regularly participated in training to follow company guidelines
Utilized equipment for baggage and passenger transport including forklifts and passenger vans
Responsible for securing ramp areas ensuring only authorized personnel and vehicles are in the vicinity of non-public areas
Ensured maintenance of ramp equipment and vehicles
Education
High School Diploma -
Santisima Trinidad
Santo Domingo, Este
06.2010
Computer Repair Technician
Infotep
Santo Domingo Este
06-2008
Skills
Compliance
Monitoring
Customer Service
Ramp Set-up
Baggage Handling
MS WORD
Safety procedures
Safety procedures compliance
Customer service
Pushback and towing
Crew assistance
Airfield safety regulations
Weight/balance loading
Accomplishments
Provided exceptional service to special needs and elderly passengers, receiving five-star ratings on traveler surveys.
Resolved product issue through consumer testing.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Identified a significant equipment malfunction before it resulted in a major flight delay or in-flight issue and suggested a resolution that mitigated any risks.